****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Salinas Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 600-2857 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Gilroy Social Security Administration Office
Santa Cruz Social Security Administration Office
Social security needs to really start listening in on calls from contracted representatives. Just spoke to a woman, she was extremely unprofessional and had disgusting behavior. Tele-service you need to have a direct supervisor.
The time to process application said 2 to 4 weeks, and that need to be change, because my case is taking 2 months. Also why if I reside in Nevada my application goes to California. Last why as soon you applied all information on my social security account can not be view.
They never answer the phone or return calls. I've been trying to reach them every day for the last 4 weeks to no avail. After being on hold for 20 minutes I find out that their voice-mail is full and it hangs up on you. When I do get through to leave a message, no one ever returns my call.
Don't bother calling as they never respond or bother to call you back.
Got a letter on the 13th dated the 10th to call this office within 10 days or my application would not be processed. Have called more than 18 times beginning the 13th, leaving messages at the extension provided more than 6 times & at primary # more than 6 times without one single call back. The ten days have expired. Who is managing the staff in this office?
I just wanted to thank Social Security Salinas for calling back of the allotted time and date about Social Security retirement benefits. Even though the phone call got cut off several times the staff member kept calling back until she got all the information. This deserves some kudos!
It has been 10 weeks since I applied for Social Security and have heard nothing. SSA needs to remove '2-4 weeks for an answer' from their website. No sense in calling after the comments I've read.
I was told they would reach a decision in 2 to 4 weeks. It has been 10 weeks. What number do I call. Good luck y'all.
I called 3 times to ask for help and open a case and the clerk was being rude and hanged up .... I called again now she trying speak Spanish and hanged up again, unprofessional and rude, how did they got this job they act like they paying for the benefits.
You been reviewing my ss for retirement about 4 week, I was wondering what taking so long.
I have found the service and personal at Salinas Social Security Office to be a mix of very helpful and on it, to very inefficient, to the point of neglectful! So be ready for a 'Mixed bag' when you deal with them!
I submitted my application for retirement benefits online. I have been notified that my application has been sent to the Salinas, CA, office for review. I have tried to call but I do not have an extension number. I left a couple voice messages. I am very concerned because I made a mistake on my benefits start date.
Queria preguntar si tengo que ir a la oficina a dar de baja a una persona muerta ... o tengo que ir directamente con ustedes haciendo cita?
I’m highly agitated with your web site, and your phone service. All I want in to make an appointment at the Salinas office.
Who do I talk to about my disability
Can I email or fax over my application for a replacement card?
I've recently moved from Phoenix Arizona to Salinas Cailfornia. How can I do a change of address? Will my medicare benifits be affected from state to state ?
I lost my SSI card, need to apply for replacement. I can't pay online because I only have cash, can I schedule an appointment?
I CALLED SALINAS OFFICE AGAIN AND I REQUESTED TO SPEAK TO SOMEONE WHO SPEAKS BETTER ENGLISH AS I CANNOT UNDERSTAND THE PERSON ON THE PHONE SHE HUNG UP ON ME AGAIN. I'VE GOT BUSINESS TO ATTEND TO AND SHE KEEPS HANGING UP. VERY UNPROFESSIONAL
Imagine my surprise to get a phone rep in only a few minutes on hold. Then clear and quick answers to my questions. That deserves a big thank you SS.
We are applying for obtaining a Social Security Card for the First Time. We contacted our local Salinas Social Security Office more than 20 times. They said they will not take any appointments unless it is an emergency. We informed them that this is for 62 year old deaf person without Social Security is an emergency. But their only response was sorry can't set up an appointment.
I've been trying to get a hold of my Social Security representative for many weeks now. I called and left multiple voice messages without a return call.
12/30/2019-Received a phone call from Andrea (no last name provided) indicating she was processing my application for benefits. She stated that she was working out of the Salinas, CA address. However, the phone number provided does not match the phone number listed at the Salinas SSA web site. Additionally, the extension provided was rejected as not a good extension number. I am concerned when an individual is asking questions that I have already answered on my original application is asking the same questions and I have no way to validate who they are. I am unable to verify if the individual is a fraud or an authorized agent. I should receive a message at My Social Security, that a specific individual will be contacting me. Now I am on a 55 minute wait for a call back to answer my question, address the legitimacy of the SSA rep. that called me.
the adviisor alejandra and the manager fran declined to give and ID or last name to reference the call then sent me to a bogus survey about my experience and call hu
I need to change the spelling of my first name on my social security card and, as I understand, I should print and bring Form SS-5 with me. Additionally, I need to bring at least two documents as proof of my identity. Among them could be a certificate of naturalization, social security card, or my driver's license. Unfortunately, my passport has expired, so I'm going to bring only the originals of my Social Security card and my Driver's license. My driver's license was issued in Oregon, but I moved to Monterey, CA in March, 2019. So my questions are: 1. Should I bring SS-5 Form? 2. My social security card with the wrong spelling of my first name 3. My Oregon driver's license with the correct spelling of my first name Will these documents be sufficient to prove my identity so that I could submit my SS-5 requesting my first name change? Thank you.
I have been to the Social Security office 4 times trying to straighten out my Medicare situation. I went to the local office to sign up after losing my job in November 2018 which is as you know, a triggering event for Medicare coverage that requires that it be started immediately. I had the form showing the triggering event. The person who assisted me was NEW. He signed me up for Medicare part A to start immediately and Part B to start in June at the next open enrollment. When I got the cards, returned to the Social Security office, refiled the form regarding the triggering event. I got my card yesterday. It now shows that Medicare Part A will begin in June 2019 and makes no mention of Part B. In fact, you sent me a letter stating that I do not have Part B. WHAT IS GOING ON IN WASHINGTON? DOES NOBODY UNDERSTAND THE LAWS? I need Part A and Part B NOW, not in June. I have had a triggering event and I do not want to pay a penalty that by rights, I should not have to pay. I am not working and every penny counts.
I want to know if I can come to the Salinas office for a 2:00pm appointment? What do I need to bring? Will they help me complete application?
45 minute hold time? Why can't I make an appointment at my local SSA office? I went by there today and the line was out the door and the waiting room was full. People with walkers out standing in the cold. The guard said it was 'a light day.' I can't even talk to a person on the phone! Horrible customer service.
I would like to compliment Donna Adams, who assisted me with my application for Social Security Survivor benefits. I had made a mistake and she assisted me in correcting it. She was courteous, knowledgeable and answered my questions. Her patience and professionalism is greatly appreciated. Thank you.
I went into this office at Noon on a Wednesday (I work so Noon was my only option) and the place was PACKED. A lady near the door said she'd been waiting over an hour. The guard said it would extra slow because 3 of the 6 people at the windows were out to lunch. How is it possible that the Federal government hasn't picked up a clue from the DMV and allowed people to make appointments?