****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Albany Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind.
Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 319-0733 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Oh yesterday which was 1- 22-2024 I spoke to Ms Edwards. She was able to answer all of my questions and she was very nice and informative.
So often you come across people that treat you like a number or make you feel unimportant. Today I had the pleasure of speaking with Ms. Edwards from the social security administration office in Albany, Ga. She was knowledgeable and very pleasant. She answered questions that have been troubling me for weeks. She told me what to expect and when to expect it. I honestly felt less stressed and at ease with things. When people go into another chapter of their life whether it's due to health issues or just retirement it should not be a stressful transition. Thank you. Ms. Edwards. Bless you.
I lost my SSC and trying to get a new one, what will I need to get a new one?
We had a very good experience with Mr. Curran. He was extremely helpful in helping us solve a problem and was such a nice person to deal with. The world needs more people like Mr. Curran!
My SSI check was cut off and said it will be back up there within 30 days and nothing came up there or nothing pending yet.
I spoke with Mr.Hughes on 3/15/2021. I must say it was a very pleasant call as he was EXTREMELY helpful and knowledgeable. He explained to me what needed to be done and suggested ways that I could get it done. Mr, Hughes was not only efficient but he also made me laugh when I was having a bad morning. He advised me to leave him a voicemail if he did not pick up and I did and he called me back within 10-15 minutes. I was very pleased with his service.....it is not often you get someone knowledgeable, helpful and kind, but Mr.Hughes is all of that and more! Thank you for all that you do ... keep up the exceptional work
I just spoke with the most rude person on the phone she need to stop working or go back to school to learn how to take to people with the public she has no job . I feel one day this will happen to her.I only asked about an appointment and she holler that they been closed.The next thing the phone went silent. I’m going to call the main office.
I love being with social security because it will give us good appreciate for our Ability
Rude... dont even answer the phone
I went to the DMV office and I tried to get an ID made and they could not scan my social security card because one of my number was gone and I need a new one
Change my direct deposit
I would like to retire but my statement that came in the mail is incorrect. It has me Not working for the years of, 2012, 2014, 2016 and 2017 even though I did work. I worked for Albany Arc. Could you please help me to see how this can be corrected and I can began the process of retiring. Thank you, R. Massy
I've gone online to to the Social Security Administration to apply for benefits and filled out the application for retiring, I have not submitted it. I no longer want to apply online, instead I would much rather come into the local Albany, Ga. Office where I can identify with a human being instead. Sincerely, Victor Washington. Please set me up with an appointment soon, Thank you.
Supervisor won’t return calls and window workers do not know what they’re doing each giving a different explanation for why my benefits are over a month late. It’s the 16TH mine was due on the 3 rd!!! I’m desperate for my meds and car and other obligations. They pad buck to bank and nothing’s resolved where I have my money!!!!!
I applied for QMB program in June 2019 and have paperwork from DEFACS stating I am eligible from July 2019 through June 2020. Social security has continued to take out $135.00 per month since I qualified for the program. I was told by social security that this was a problem with many people and they did not know what the problem was. Why can't they find out? They have taken money out of my account for 6 months and nobody from DEFACS or Social Security can tell me why.