****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Amarillo social security administration office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older. hours: Monday 9:00 am - 4:00 pmTuesday 9:00 am - 4:00 pmWednesday 9:00 am - 12:00 pmThursday 9:00 am - 4:00 pmFriday 9:00 am - 4:00 pmDirections: exit i-27 at 45th, continue south on the access road. Our office is 3 blocks on the right.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 803-6318 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I need to make an apt for a name change how do I do that?
I need to make an apt for a name change how do I do that?
I've been married for almost 2 years. I can't get anyone to help me change my name. I've called multiple times no one will help me.
Been calling for three days and no one answers.
When you do send in all the necessary paperwork, it gets sent back with no accomplishing action taken.
Can't get anyone to answer the phone. Been married for over a month and my wife can't even get her name changed because these people won't answer the phone, or come to the door at the office.
I've had countless issues with this office, I submit my spouse's pay stubs under my account and representatives can never find them in the system (later found out they were being submitted under his name even though he doesn't receive benefits), I submit my stubs and they never get inputted. Every year after I do a review I get charged for an over-payment. To say this is aggravating is an understatement. SSI office has a full staff and yet they're either lazy or disorganized.
The recording says the hold time can be up to 15 minutes then after that it either starts to ring or there is just sounds of some beeps then I get hung up on.
As others are saying, the service is the worst I have ever experienced. Representative payee appointments have to be done in person but it is IMPOSSIBLE to reach anyone at this office. I've spent HOURS trying to reach someone. 'We're looking forward to talking to you. Your wait time may be up to 15 minutes.' Then you hear elevator music alternating to a voice warning you of scams. After a long hold, you hear silence, then a beep, like for an answering machine, followed by a different voice saying simply, 'Thank you for calling the Amarillo Social Security office.' Then it's back to elevator music. That message repeats every minute or so until you finally hear a final beep followed by silence.
This branch is the worst that I know to date, no one answers the phone and they mainly leave you on voicemail. I called with a different number and I got an answer immediately, after using that same number it goes straight to voicemail. This branch needs to be fixed and re-organized. WAITING FOR 6 MONTHS?! ISN'T THIS PATIENT ENOUGH?
I called over 3 weeks ago to request a form to change my married so I could get remarried and carry my soon to be new husband's name. I have not received any thing in the mail. Then I called again 7 days ago for the same form and still nothing. I'm very upset about this, cannot understand how I can get mail from Georgia quicker then I can in Amarillo Texas where I live now.
I have been trying to contact the Amarillo office for 3 months now without any success. They won't answer the phone! I need to have an in-person appointment to complete the service I need and it has been a nightmare so far. They state that we can leave a message and they will call back; I did so and I am still waiting... Now, I have called repeatedly to attempt to talk to someone and all I get is endless waiting time with bad quality music and messages and a hang up after about 20+ minutes of nothing. This is so aggravating. If I were to provide this type of service at my job I would be fired.
I need to make an appiontment to tramit my social security number. thanks,
I've been attempting to schedule an appointment but no one is answering the phone. I've been on hold for as much as 30 minutes and then the phone hangs up. I need to change my last name. How do I contact someone?
I need to get a new Social security card and wanted to see if I could get the application emailed to me?
Please let me know how to contact someone to make an appointment to get my name changed on my social security card. When I call the number it went to someone I could hear background noise but they would not answer the phone.
I need to change my name and do not want to send my drivers license and such to do it. So I have been waiting for them to open and I cannot believe they are still closed. You are an IMPORTANT office for many people needing more things that are more important than my situation. Everyone else has opened and has learned to function in this difficult time. This is absolutely ridiculous! It always doesn't help when I call the office they are always rude and stand offish. I always see that its a nationwide thing but why should that matter! Seriously!
Been waiting over a month for my social security card replacement and they’ve had my drivers license this entire time because they wouldn’t take anything else. FINALLY received my new social security care, oh but guess what? They did NOT send my drivers license back with it! So I’ve been without a drivers license for over a Month. Oh let’s STAY closed even though EVERYTHING is back open again!
I need to apply for my social security payments to start.
I have tried to call mini times to schedule an appointment or some thing I keep getting hung up on and can’t get through to anybody.
I continue to call this number and it just rings multiple times, then tells me thank you for calling and hangs up. How you supposed to speak with a representative if they hang up on you.
How do I change or correct my name on my Social Security number card? If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
You all really need to fire the male rep that you have that is disconnecting his calls and refusing to help at all with anyone. When there are more then 10 people with similar stories and issue's it should be raising red flags for those in charge. I will be filling a formal written complaint in regards to the Amarillo office with the Commission's office.
I went in to register last year but did not register for medicare nor retirement. I was still working at the time and I am still working, but I am thinking of retiring this year.Well, I work at a school and I am thinking of retiring at the end of the school year. I would like to know what I need to do and can I make an appointment.
Need to talk to agent. Don't know any agents names or extension numbers so calling is useless. Need appt. None of normal questions apply. HELP!!
I have tried calling the social security office but was left on hold with no help. I have also tried filing for my social security online but the site will not open anything. Please help!!
I am needing a new social security card. Is there anyway? You could send me a new one by mail?
You need to hire more employees. The phone services is a joke.
I'VE TRIED TO UPDATE MY SS INFORMATION,BUT I RUN INTO TROUBLE ! THE SITE WILL NOT LET ME UPDATE MY PERSONAL INFORMATION ! I'VE TRIED GOING TO YOUR PAMPA BRANCH & CAN NOT GET ANYWHERE ! I WOULD LIKE TO PUT MY SS BENEFITS ON MY DIRECT EXPRESS ACCOUNT, WHICH I HAVE ! I DO HAVE A DX CARD,WHICH I RECEIVED LAST MONTH !
Application for early retirement
I called Amarillo SS office to receive information about applying for Medicare Part A and Part B. John answered my questions about enrollment options. He took my address and put the paperwork to be completed in the mail. He was very knowledgeable and helpful! Thank you so much, John!