****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The austin social security administration office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older. Directions: From south: i-35 exit 238a go through the light right at La Posada rt at camino la costa. From north: i-35 exit 238a u turn under i-35 rt on la posada rt at camino la costa. From west: fm 2222 to i-35n rt at la posado rt at camino la costa. From east: 290e to i-35n rt at la posada rt on camino la costa. file online or call by phone. If you need to visit our office consider tuesday or friday Hours: Monday 9:00 AM - 4:00 PMTuesday 9:00 AM - 4:00 PMWednesday 9:00 AM - 12:00 PMThursday 9:00 AM - 4:00 PMFriday 9:00 AM - 4:00 PM
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 627-6991 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Austin/Oak Hill Social Security Administration
Georgetown Social Security Administration Office
Why is it absolutely impossible to speak with someone in this offce? I've tried so many times but they don't have an actual waiting system with their phone prompts. Please make it so that people can actually speak with someone.
Mailed in a request for an update to my social security card over a month ago. No response at all and the office is not answering the phone.
Can I mail completed IRS form W-4V to this office address
Can i have the office fax number please? Thanks for all you do. Your doing a great job helping us.
I have been trying to receive a refund for an over-payment of a Medicare premium bill made for my husband, who passed away before using it. I can't figure out what is going on. I shouldn't have to wait 9 months to receive a refund or to even receive an acknowledgement from a federal agency. Is there someone there that can give me some answers?
Have been trying to get ahold of this office for a few days now. I sent my drivers license in along with my application for a new social security card over 2 weeks ago. I have not received anything in the mail and the call center (the only way to speak to an actual person) says my claim hasn't been started at all. Its been almost 3 weeks now without an ID, this is ridiculous and nothing is being done.
What is the cost to replace a social security card?
Hello, I am divorced and have just changed my driver's license to my maiden name, I need to know what I need to do to change on my SS Card, but I am also getting married in September 2021, so I will have to change it again, what is the best way to get this taken care of?
They don't answer their phones. Unforgivable since you cannot enter the building, so basically you cannot schedule an appointment or follow up on anything. Their office manager should be fired.
I need to get Social Security Form 2458 signed in order to move to Panama. Form 2458 will be signed by a manager at Social Security to verify that your earnings statement is accurate. Do I need an appointment for this?
When will u open for regular for in person appointments ?
Trying to get a ss card for my husband... and he does not have an ID or social.. only thing he has is a map card that he got from a church, does have his pic on it. his ID is expired and has been for over 2yrs. its very hard to get any help. im the only one who is trying to get it for him.... the only thing i have is a copy of his ID (expired and SS. i need help to get him back on his feet.
These people are bottom of the barrel and breaking the law. The simple truth is they don’t want to do their job. Schedule appointments and do the job you’re getting paid to do.
When are you reopening please?
Need investigation on paperwork not being properly handled. Poor workers and not professional to work with the disabled.
Poor workers. Lack communication with 'us'. The people. 2021 staff workers still bringing personal problems to work and mishandling Us. The people need professional hands. 2021 errors here we go again. Staff swapping numbers not paperwork. Computer errors they say. No good workers. 2021
Poor services. Still fighting for my child last back payment. Had to fight for the other 3 installments. Office worker made error. Monthly payment and dedicated account swapped and i got red flagged. Worker did that after a disagreement with me. Child is held accountable for staff office error.
Should have reopened by now, govt places open with masks.
How is it legal to send in my original drivers license and still continue to drive? Is there a better option then sending in my only form of identification to get my name changed after being married? This is not a safe practice AT ALL!
The fact you believe that people will send in their only copies of their identification and you ask us to provide an addressed paid with tracking return envelope is ridiculous! Open the office with covid precautions and let us make appointments. The woman on the phone was the least helpful person I have ever spoken to and had no other options is ridiculous. Every other office has figure out how to open in the last year!
I submitted my benefits several weeks again. How can I find out where my disabilities benefits stand in the process.
Should open with strict covid precautions. Need name change and can't be without my license for 3+ months while processing. Major impact problems with name confusion.. with bills, checks, insurance, doctors dentists.
How can I go about replacing my social security card it's been lost and I need a new one
I just need a statement of monthly SSDI income. My section 8 (apartment) is up for recertification and I need the statement for the recertification.
Can I fax you a copy of my naturalization certificate? or do I have to take it personally. Thank you
Hi there, Could I make an appointment about applying for a new SSN in person? I am a Student at UT-Austin and I have waited for nearly 3 months since you are closed. Thank you. Best regards, Chongyan
Tengo Robo de identidad y número social
Hello sir, please I want to apply ss for fast time the problem is office s is closed, please advising me As you know in this period when you Dont have ss u canot get a job. Thank you