Address

2300 Dunson Dr
Balch Springs, TX - 75180

Phone

(855) 531-1683

Fax

(833) 950-2387

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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12 Comments

  1. May 16, 2023

    My experience with the Balch Springs S S Office has been awful. Mrs. They do not return calls. This has been the worst of worst experience. I work with individuals with disabilities and most of them do not know how to respond to the questions that are being asked and every representative I have encountered have not took in consideration these individuals disability. This office has no patience and shows no compassion when working with individuals with disabilities.

  2. Dec 30, 2022

    I can’t believe how unhelpful these people are it’s insane and mentally draining especially for someone like me who struggles mentally…

  3. Apr 27, 2022

    Pleasant experience. Everyone were great!

  4. Mar 1, 2022

    I've been trying to talk to someone at the Balch Springs location for two days. Each time I call, I am on hold for over an hour and then the phone just starts ringing and no one ever answers.

  5. Feb 7, 2022

    I need a benefit letter how can make an appointment to go to the nearest office?

  6. Oct 6, 2021

    I filed for a review, and called to check the status and they had no information regarding my review. I have sent in the same application three times, then the review and still have yet to receive my sons social security card

  7. May 4, 2021

    I called my local SS office, I was placed on hold and then they forwarded to call to the national office. I spoke to Ruben. He was extremely efficient and professional. Thank you so very much for letting me know the status of my Medicare insurance.

  8. Apr 23, 2021

    Hello! Im trying to see how i can go about applying for disability. I just want to see if im qualified for disability.

  9. Jan 26, 2021

    How do I go about finding out what I will get at retiring at age 62 years old?

  10. Dec 7, 2020

    Necesito sacar mi seguro me dieron un permiso de trabajo

  11. May 22, 2019

    Getting scam calls from Texas social security office again..

  12. Jan 28, 2015

    Upon arriving at the office, I almost did not go in because of all the cars in the lot. However, I was able to sign in and was waited on fairly quickly. Since I only had a couple of questions and wanted to verify some information I had received from previous calls to the main SS offices, my visit only took a few minutes. I was very impressed with the attitude of the guard (Mr. Jacobs) - he was helpful to everyone & made light of situations when he needed to ask everyone to take a seat or please lower the level of volume in order to hear the speaker system. He joked with man of the people & even gave a couple of the kids a clipboard with drawings to keep them busy. The lady who helped us was also really friendly, nice and very helpful. I wish I had asked her name so I could send in a compliment about her! If the offices do read this review, she was at window #12 the morning of Jan 28.



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The balch springs social security administration office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older. Directions: Head east on lake june road from i635, turn left at balch springs road to dunson drive, turn left on dunson to ssa office, adjacent to laurel oaks cemetary and behind the gas station. We can handle most of your needs online or by phone. Hours: Monday 9:00 AM - 4:00 PMTuesday 9:00 AM - 4:00 PMWednesday 9:00 AM - 12:00 PMThursday 9:00 AM - 4:00 PMFriday 9:00 AM - 4:00 PM

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (855) 531-1683 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

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