****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Boise Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedLocation Directions:
EXIT 50A;AT OVERLAND AND COLE EXIT OF FREEWAY, JUST WEST OF THE WAL-MART
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 855-377-9316 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I am an adaptive customer with a brain injury. The phone access is not ADA compliant. I have spent on average, 20 minutes trying to get to talk with a real person. Not from waiting for a person, but trying to get to where I have to wait for a person. I continually get hung up on by the computer.
I have been applied for the social security number last month 5/24, but I still not received my SSN, how to check what is the current status of my application.
I lost my social security card last year , we moved from California to Boise and need a replacement card but after doing everything I was instructed to do online the instructions said I would need to make an appointment at the Boise office. I’ve been on the phone all day and after an hour of music and tones I’m now getting a constant ringing with no one picking up my call, I’ve had this same thing happen last month only to be disconnected after an hour of trying and waiting.
Been trying to get a replacement card for a year. Office is closed and phone just gives you a busy signal. Have tried online but get error message and will not process. Downloaded form to mail in with copies of drivers license and birth certificate to only get a letter 6 weeks later stating social security can't use a photo copy of ID. Can't get military ID without card so here I am in limbo.....open the office.
I am planning to retire this year and want to collect social security. How do I make an appointment for this?
My Social Security Card (and birth certificate, and ID) was stolen by someone I know in Texas. A police report has been filed, but I need know how and/or if I can get a replacement social security card? Can you please direct me what do?
Since I have a representative payee, my case manager has been trying to help me change my address, as nearly five months after moving it remains the wrong address. Each time we call, there's some new information my case manager, who is not a member of the supervisory team at Human Supports, does not have access to that is needed. Each time we ask what is the full details we will need and each time they fail to provide us with some detail. It's like playing Cluedo. Not only that, but it continues to be impossible to tell how to become my own payee, since I chose to use payee services when I needed some extra help managing money. One time we called the main service line, they refused to let my case manager speak until I provided my security details, including social security number. The next time, they refused to speak to me until my case manager provided those same details, which her organization does not allow her to store, and which I am not comfortable sharing. Every time I call they treat me like I am mentally unfit, rather than a person who struggles with severe anxiety and depression which are compounded by autism spectrum disorder. I plan on going in now that offices are open, despite the obvious risk, because it is impossible to reach a local representative on the phone, or to request a call-back; I can't access my online portal due to having a new phone number AND all requests to change it being sent to my previous address; and this seems the only way to solve this mess. If they require my case manager to be there with me, despite attempting to limit exposure due to, I don't know, a global pandemic, then I'm not sure what to do then. Hopefully someone who actually knows how this works will finally be able to help me.
Have been trying to call for 3 days about every 15 minutes. It always says all lines are busy. There should be an option to have someone call you back.
My mother passed away yesterday and I want to be able to cancel her social security payments before they pay again in May. Please let me know what to do in order to get this cancellation processed. I do have Power of Attorney that I can provide as well. Thanks in advance.
Can I make an appointment to sign up for my retirement benefits through this message? I have an ex-husband that I was married to over 10 years and would like to apply for his benefits. Not sure if I can do that online. Please give me a time that I can come in or let me know if I have to call. Thank you, Colleen Wilt
Trying to find out the status of my Social Security application.
I applied for benefits on April 17,2019. I was supposed to receive my first benefit check on June 12, 2019 to my bank account via direct deposit. It never happened. I Have spoken to (5) different people in your office who have told me that; 1. My mailing address was wrong, (it is not) 2. My Direct Deposit account number was wrong,( it is not, I verified it with my bank) 3. I was told it is the banks fault, (the bank has my account number right, again verified) 4. Your office confirmed that they had my direct deposit number off by one number, which we corrected last week. Every time I talk to someone, they tell me, 'wait another 3 to 5 days'. Well folks, I have waited from June 15th through July 1st and this issue still isn't resolved. I now have creditors crawling about, which I have never, ever had happen in my life. I have medical bills that require payment. Please get this resolved- If not, I'm going to file a complaint with the IG.
I have a question. Will my SS income in retirement, affect the amount I receive from PERSI?? Thank you, Jayne