****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Brooklyn Center Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (800) 772-1213 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Minneapolis Social Security Office
St Paul Social Security Office
Terrible, and usually incorrect, service from social security. Ongoing 9 month problem that THEY caused and still no resolution.
I would like to make an appointment. I have tried calling several days and end up on hold for 30 minutes to 45 minutes with no-one answering.
Came to change my name on my card after I got married, waited out side in the rain and was told they don't do that... it would be nice if it said that on your website
Called to speak with an agent. Sat on hold for 45 minutes and then was disconnected. These are you tax dollars at work.
I need to replace my social security card.
How do I check on my application?
I am wondering if I can apply for new social security card here.
I would like to do an in person visit with a counselor
I called today to seek advice regarding correction on my social security records, one of your staff was rude and unprofessional. I'm seeking if you can review his bad attitude towards the public when seeking for help in regards to their social security issues.
I tried to call to correct a mistake made by an agent during a beneficiary payment, and I waited for nearly an hour and then the phone line was cut off, This has happened before. I would like to know why the offices are still closed and why the customer service is practically nonexistent. This is a public disgrace.
Long hold, representative hung up on me, all I want is an appointment.
The lady I spoke with was very courteous.
I called to make an appointment at the Brooklyn Center Office. I was told I could not make an appointment anywhere. Additionally I was told that I would have to mail in identification (driver license or passport with a form SS-5. I asked for a received was given a local telephone. I was given the number for the Minneapolis office. I asked if I could have the number to the Brooklyn Center office because it was less than halfway to the Minneapolis Office the individual (male) stated that the Minneapolis office was my office based on my zip code. Then he hung up. I called the Minneapolis office and the recording kept repeating the office hours and never stated that someone would help me or answer the phone. I stayed on the phone from 2:45 PM until 3:13 when the phone was answered. The individual stated that I called the benefits area and that the Minneapolis office was open from 9AM until 3 PM for walk-ins and appointments were not available.
Bad customer service! super disrespectful and hung up on me after being on hold for a long time! He was very short tempered and kept cutting me off!
I have been trying to get a in-person appointment and cannot get through on the phone.
I am SO CRAZY frustrated with this process. I married and submitted by original social security card AND marriage license IN PERSON to the Minneapolis SS office on 5-12-2021 and have heard NOTHING. It has been 9 weeks. I was told 6-8 when I was able to talk to someone. I have tried multiple times to contact someone in the Minneapolis office with NO success. This is the worst feeling ever. I just want my documents so that I can legally change my name. HORRIBLE service/system.
Are you open for the public?
The rep just hung up on me after being on hold 40 minutes arguing with me about my account i am beyond discussed
I wrote a comment similar to the other one regarding the call requesting a social security number. I, too, feel uncomfortable leaving my social security with an outside call resource and will undoubtedly have a very difficult time getting connected with a local office resource!
I would like my 2018 social security income mailed to my home.
I've received several calls today from someone identifying herself as 'agent Marie Quinn' calling on phone number 1-214-308-2239. She says that my 'social security number has been suspended for some reasons' and that I should call he back at that number. I assume it's a scam and i have no intention of calling her back, but I thought you'd like to know about this.