****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Burien Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedLocation Info: 4 BLOCKS S. OF BURIEN TRANSIT CENTER. TAKE #136 OR 137 BUS FROM THE BUR IEN TRANSIT CENTER TO THE CORNER OF 156TH AND 1ST AVE SO. THE OFFICE IS LOCATED 1/2 BLOCK OFF 1ST AVE SO. TAKE 518 FWY TO 1ST AVE SO. TURN S (LEFT) AND GO TO 156TH TURN (RIGHT) OFFICE LOCATED ON THE LEFT HANDSIDE OF STREET 2ND AVE SW IS THE CROSS STREET
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-964-7380 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Kent Social Security Office
Seattle Social Security Office
Seattle Social Security Office
Bellevue WA Social Security Office
Seattle Social Security Office
Tacoma Social Security Office
Silverdale Social Security Office
Puyallup Social Security Office
Lynnwood Social Security Office
My daughter and I have been waiting on hold for hours on end to speak to someone to update my address. I just need help.
SSA Mgmt: I am not sure where to put feedback for the Burien SSA rep that worked with my mom and I today in hopes that it is actually followed up on. I sat with my mom waiting for 3 hours to update her address and get a new SS card. The employee asked my mom and I to change seats so she could talk to my mom directly. I gave the rep two picture IDs for my mom. The rep asked her to verify her name and date of birth. My mom couldn't recall her birthdate, which is normal when she is nervous and more so with her forgetfulness in old age. I attempted to explain this to rep but she kept cutting me off, wanting to verify directly with my mom. The demeanor and tone from the rep was extremely disrespectful and judgmental. I tried to remind myself that everyone is overworked these days and did not want to confront the situation immediately there considering how stressful and demanding the SSA rep role is already. The rep was eventually more professional in her conduct. Nonetheless, although she took care of our requests in the end, we left with a very sour reminder of how poorly humans could be treated. Thank you for your time.
I would like to pick up a copy of my benefits. Can I come and pick it up?
Since no one answers your local and 1-800 number phones, can I make an appointment by E-mail or fax?
On hold 1.5 hours now. Business hours, phone just rings and rings.
We called and were told they don't have time to schedule an appointment and hung up on us twice. We called the main office in DC and were told all SSA offices were closed due to Covid. Is it safe to say SSA staff is still being paid with our tax dollars?
I understand what it’s like to have to do a job you hate but it’s unacceptable to take it out on people who need your help to LIVE. You’re hurting peoples lives. Answer the phones. Do what you were hired for. When the time is right, get another job. Answer the phones. Take each issue one by one until it’s time to go home. Next day, repeat. Answer the phones. Stop creating bad karma for yourself. You’ll have the added benefit of feeling good about yourself.
This is not okay. I recently got my citizenship because I was unable to renew my SSC without proof of identity. So I waited 2 years to finally get citizenship so I CAN get my SSC renewed but now that I've gone to your office, saw that it was appointment only. I have been calling every morning just to be on hold for 30+ minutes and then they hang up on me. This is my life, you guys are putting to the side. I waited 2 years and I cannot wait any longer. I HAVE to work. This is so discouraging and disrespectful for people wanting to do things with their life! PEOPLE NEED TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS!
I have been trying to contact this office for weeks. Today I called and was on hold for 20 minutes and they hung up on me. I haven't been paid for 2 months. How do you expect me to live?
ANSWER YOUR PHONE. YOU ALL ARE GETTING PAID TO DO A JOB. DO IT! IT'S WELL KNOWN IN BURIEN FB GROUPS THAT YOU NEVER, NEVER, NEVER, ANSWER YOUR PHONE. OR SOMEONE ANSWERS AFTER 30 MINUTES AND HANGS UP. YOU ARE WORTHLESS AT YOUR JOB AND SHOULD ALL BE FIRED! DO YOUR JOB!
I am a therapist with a disabled client who receives monthly financial support for his disability. He has intellectual delays so needs help from others to obtain services. He wants to change his current job to another and or start classes at a training or college. Would this person have access to a case manager to get help with his job search and educational pursuits? Mark
I would like to make an appointment to come in & discus signing up for medicare.
I would like to make an appointment at the Burien, WA office to sign up for Medicare.
I apply for social security card already I forgot when but it's like two or three months ago and I haven't received it.so do I have to apply for it again, it's my question
I applied for disability a few months ago and some things have happened to me since I applied. I spoke to someone in the office and they suggested I mail you what happened in a letter. I would like to mail this letter to you but I am not sure what address to send it to, Can you give me that address, please?
I need the fax number for social security.
I’m not sure what I’m supposed to do but I can’t get a hold of anybody nobody never ever. Nobody answers here. I can’t register online because Equifax got my address wrong by one number. I understand the mass hysteria over COVID-19, So get back to work.
I have visited your Burien office on 7/6 Monday. However, it’s closed. Are you going to open tomorrow?
I lost my social security card
I have been trying to get ahold of Mr. Russel for 3 MONTHS to get my passport and marriage certificate returned!! I have been told that he has been in his office. I can't even get a return phone call. This is unacceptable!
Have tried calling the number several times. It puts me on hold and tells me it will be up to an hour and a half before an agent can assist me. I wait. But the calls are disconnected from your end after 40 minutes. How do I get my questions answered if you will not answer you phones?
I am done dealing with rude heartless people. To be hung up on by D because I have echoing and speaker use necessary living in a boiler room. Then when I called back- I believe it was her to pick up my call only to place back on hold not once or twice- but 5 TIMES - When she did speak- I was clear to request supervisor- she refused to allow me to speak to one, or to remain on hold until such time one was available. I am requesting review of the phone calls made by me today and expect immediate actions taken.
Very disappointing experience with the office and representative Mary Kay. Mailed in a name change with all the appropriate/private documents in May, received a voicemail in June that they can not accept the change request via mail (no problem) Mary Kay was going to mail all documents back so I could go in person. One month passed no documents, I called twice and left voicemails with no call back. Now two months since Mary Kay's voicemail and still no documents, I've called multiple times with no answer or call back. You should know the documents were a copy of our ID, a birth certificate as well as an approved certified name change petition - very sensitive identity information and it is no where to be found. I've worked union and have been a state employee; the lack of follow through, communication, and empathy is astounding.
Please know that I had a very good experience when I visited your office yesterday at 10:45 a.m. Yes, there was some waiting as one expects when visiting one of your busy offices. However, since I had called several days ahead for an appointment, my wait was very reasonable, shorter than expected! The gentleman who helped me (unfortunately I forgot his name) was exceptionally knowledgeable and helpful. I left, feeling that all my questions had been answered and that I had learned a few things in addition. Overall, a very good experience!
Horrible experience...unable to get Mr. Young to call me back. Been trying for 2 weeks
Security guard would not let me stand. When I complained this is not lawfully and we are not in communist Russia, he threatened to 'take me outside'. I questioned whether he was a law officer it took several times questioning before he admitted he was not. I told him to stop in that case. His partner made passification hand signals to him and he backed off. What type of world do we live in when security guards are threatening people at OUR government offices.
Dear Burien SS OFFICE. There are no words to describe the Stresss YOU CAUSE...Sitting in your waiting room with ONE WINDOW operating...The lack of work oreintated...educated...considerate..helpful..humans in this building is amazing. A busy Monday and YOU have one window open??????? Im a teacher and also a State employee here to get a letter for my daughter and I am UTTERLY ASHAMED to see my Goverment operate this idiotic way!!!! SHAME ON ALL OF YOU !!!!!!!!
The person who helped us was very rude. I was going to translate for my sister in law, who doesn't speak English. But she didn't wanted to speak to me in English just because I didn't understand one of the question, so she just got someone on the phone to translate instead of repeat the question slowly. I was discriminated by this person. And this person shouldn't be working representing an office like this. And she doesn't even speak English very well to be judging my English pronunciation or understanding. She was very rude asking questions like why I went there instead to go to another office near where I live. She treated us like crap. She was all the time standing instead of seating and screaming, telling my sister in law not to talk to me, not to look at me or her husband who was next to her. She was very despective. Again this person can't be working there anymore. I really ask to managers in this office to take care of this situation as soon as possible and look at people working here how they treat these persons coming to the SSOffice for help and have to deal with mistreatment of this people who are supposed to be helpful at least. This is discrimination...
was on hold for 40 long minutes, but when the lady that eventually attended my call picked up was very polite and answered all my questions.
Yes, I called, got automated response, was put on hold, kept my phone on speaker, went home, fixed and ate lunch, and went back to work (about 40 minutes) still on hold with automated messages about every minute. It's ridiculous!
Was on hold for 29 min today and then 'cllicked' in to speak with someone. I could hear a women talking to someone but no one was responding to me when I said Hello, Hello etc. Then all of a sudden a recording came on for me to take a survey of my experience. I hung up and am making my experience know here.