****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Conroe social security administration office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older. Directions: from i45 take the state hwy 105 west exit. Turn west on state hwy 105. At the second traffic light turn left on sgt ed holcomb blvd n. The office is on the left.Hours: Monday 9:00 AM - 4:00 PMTuesday 9:00 AM - 4:00 PMWednesday 9:00 AM - 12:00 PMThursday 9:00 AM - 4:00 PMFriday 9:00 AM - 4:00 PM
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 614-0032 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Why can't anyone answer the phone at this office? online says you need an appointment, but when you call this office you are automatically transferred to the national number.
I need to make an appointment for a replacement SA card for my 3 children. I’ve tried calling multiple times and no answer.
No matter what time of day you call you can NEVER get thru to speak to someone. I've been waiting on my retro active backpay for over 4 mths now. And keep getting the run-around.
I have been trying to call this office for two months and it just rings and rings and rings....really frustrating. I can't go there without an appointment so how can I ever speak to anyone? I called this office about 6 months ago and someone picked up within a minute and was very helpful. I don't know what's changed, but they need to fix it NOW.
Need to schedule an appointment to speak to someone about Monthly Medicare charges.
I been calling and I always get to voice mail I have to make an appointment
I sent in my birth certificate when trying to get my replacement social security and they sent it back to me CUT IN HALF.
After waiting almost 2 months to get my documents back, I finally received my documents yesterday afternoon in the mail. I'm happy for their work, you just have to be patience with them. Thanks to the young man from the social security office.
Impossible to take care of business over the phone for what I need - their rule, not mine. Can't get through to a real person, can't go to their office and can't make appointments online. IF you are lucky enough to have your call answered, appointments are so hard to come by that reps cannot even schedule appointments on their calendars. I have to call back in a few days when their calendars add days in the future for scheduling. What business would survive if customers were treated this way?
The Social Security office in Conroe needs to open so we can take care of our business . It’s a shame you have to work for 40 years and can’t get into the Social Security office because of government. We are beyond all excuses now the Social Security office needs to open they say to make an appointment on line you can’t do it then they tell you to call them they don’t answer this is depressing
I have tried several times to reach someone in the SS office. I finally reached someone to explain my situation and that I faxed the information to SS but never heard back. They told me the best way to handle it would be to drive there and drop it in the mail slot. It has been over a month and I still have not heard back from anyone. This is so frustrating.
I just attempted to contact this office in regards to my grandmother's SS benefits. She is in hospice with Alzheimer's at 90y/o and I have been her guardian for 6 years now. I needed to update something and they said I needed to become a payee. So I have been trying to get that done for 4 mos. I can never get anyone on the phone and the times i do I get told something different every time. We are in the state of Texas these offices need to be open. These are govt offices. The lady i spoke to today was rude and hung up on me when i was trying to explain that i had already done everything she was asking me to do and the timelines she was giving me were not accurate. she got rude and i asked if this call was being recorded and if she could give me her name again and who was her supervisor. She hung up. Government work at it's finest. Both my grandmother and I are tax payers and i am her court appointed legal guardian. You all need to learn customer service.
I have 4 grandchildren whose mother lost their Social Security Card. In order to get a Driver's license for two of them, we need their Social Security Card. We have dropped off the forms at the SS Admin in Conroe, Texas box inside the office as instructed, and today have not received the same. Please advise me if there is a way we can come in and speak with a live person.
I’ve tried calling multiple times in three different days and I could not get a hold of anyone to answer the phone. I need to make an appointment to come in to get my name change and proof my US citizenship. I mailed twice all my information including my passport booklet and still unable to get my application process.
Applied for last name update for my wife in February 2021, she finally received it ini late march and discovered that her name was spelled incorrectly, we sent back the original SS card on April 9 2021 and indicated the spelling was incorrect Now is June 2021, we have yet to received the replacement We called and lady answered condescendingly saying that there is no record of receiving a letter from us, so either she is lying, tossing the letter to a trash can or US Postal lost our letter instead of assisting us she hung up on us
They filled all wrong they gave to me the same SS number of my twin sister, now I have a big problem.
I mailed a waiver of overpayment request to your office via Certified Mail. The USPS attempted deliverybut we're unable to get anyone to receive and sign for it. This is horrible customer service! Why wasn't delivery accepted?
NEVER answers the telephone. I have called numerous times
Do I need to make an appt for a name change or do I mail all documents to your location?
Horrible. I sent in my and my children's passports and the kids' birth certificates via certified mail. I followed the mail on the USPS app so I KNOW they received it and it was signed for. However, they never sent me my passports or birth certificates back. They claim they would have sent it back the same way it was sent to them (certified) but I never received anything and never signed for anything. I am the only adult in this house. I am a widow who had to move from Canada to live in the USA. I'm trying to get my kids social security. Now I'm burdened with replacing everything, hopefully in time for my kids to see their grandparents again before they pass away as well. They are unhelpful and are causing me more grief than I need.
Why is so hard to get hold yall
How do I report income?
Very poor service, for lack of better words. The office worker i was talking to rudely hung up on me when I was asking questions. Then every time I called back i was hung up on after waiting on hold. I called back a total of 5 times before speaking with another representative. My legal documents were shredded, after jumping through hoops just to get them in the first place. They also didn't send back my other legal documents that were not shredded (hopefully) Each person I have talked to has given me contradicting information about what to do. This office is highly unorganized, rude, and impatient when speaking on the phone with you. Ive waited months on end to get my business handled. I cringe at the fact that I have to trust these cunts to handle sensitive information. They either need new training, or need to hire new people.
Can you schedule an appointment on line or just by phone?
Just curious is the only options for getting a social security card replacement forms online? Or is there a way to be seen in person but I'm sure you need an appointment.
This office does not function well at all. They hang up on you after you have been on hold forever. I filled out the necessary documents and sent in all my legal documents such as ID, shot records and medical records. I received my ID back and a letter saying something along the lines of 'they have sent back all my legal documents. Services may be slowed down due to COVID-19. We can't use documents that aren't legal' im just paraphrasing here. The thing is, I did NOT receive all my legal documents back! They still have my children's shot and medical records! I really hope they aren't saying they weren't legal documents! I PAID for those things and they are signed and stamped! I had to Jump through hoops for those things. I surely hope they didn't just chunk them in the garbage. I haven't received anymore mail from them, and I cant get them on the phone to inquire about my other papers they didn't send back. This is ridiculous. How can you work an important government job and not know how to properly do it? These people need training or something. I'm usually not the impatient type, nor the type to write reviews. But this is ridiculous, and i want my documents back.
I just tried calling the phone number listed, went thru all the prompts, only to be hung up on.
Is the Conroe ss office open to get a replacement ss card?
I need help on my Disability SSI. I cannot get into my account.
Solo necesito ser una cita para los seguros sociales de mis niños
I called to try to solve a problem with my Medicare Premium billing statement. It says on the bill to call social security if there is a problem. After talking to 3 areas, I was referred to Medicare. After spending several hours ( both on hold and talking to various people including the ARC) I was asked to call social security because they sent the faulty information to Medicare which caused the problem in the first place. I cannot get anyone to answer the phone at social security. It would be so convenient to have e-mail access or be able to talk to someone.
They really care, and try to help you here.Ms. Weber is very caring.
My wife calls today at 3:32pm to check on the status of a Social Security Card that we applied for back in January 2020 for our adopted son. She is put on hold while they look into the issue. At 3:57, three minutes before they close, someone picks up the line just for a split second so they can hang up on her.
ridiculous that SSA does not let staff use email to engage with clients...
When is the Conroe, TX office reopening?
Ive tried calling Social security office this morning and did not get answer no one did not answer the telephone.
How do I go about filing for full disability
Do I go up there to chang my address are do I make appointment
When offices reopen for the public??
Every single time I call this office, I get the help I need! They are always very helpful and friendly. Thank you so much for always being there for us!!
When will the SSA offices be opening for the public?
When will you're office be open
Are your open tomorrow
I called three times yesterday and three times today 2-19-20 and was put on hold for 15 minutes, then when the phone picked up there was no answer, just dead silence. Not a very professional way to run a Government office. Really dissatisfied with the service. I have better things to do than waist my time on a holding pattern with no results. Dr, Carl Hogue Veterans Administration Chaplain. PS: Tried again with the same results. We'er looking forward to speaking to you... Really? Not from how I was attended to by the automated system. Ugh
Why in the world with the way things are in the world right now would you ask someone to put in their SS # in view of any person. Making someone back up does not stop those sitting around you not look.
I am a legal Michigan resident who has recently married a Texas resident and am currently living in Texas until about 5/1, when I will be returning home. I want to change my name to my husbands name. Do I need an appointment at the Conroe Social Security office to do this or can I just walk in? My SS card is in my safe in Michigan, so that is not available. I do have a legal Michigan Drivers License, a current passport and the marriage certificate to prove who I am. Please advise as I would like to be able to change my name on all my files, i.e., bank accounts, credit cards, irs files, etc. Thanking you in advance for your prompt reply.