****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
The Covington Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
COMING FROM ATLANTA TRAVELING EAST ON I-20, TAKE EXIT 93 (GA-142/HAZLEBR AND RD)TURN RIGHT/SOUTH ON GA-142-TRAVEL 1 MILE AND CROSS US-278 (RD BECOMES COVINGTON BYPASS) OFFICE IS 1/2 MILE ON THE RIGHT.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 873-9106 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I need to make an appointment to come into the Covington office to ask about my Social Security payments. Do I have to make an appointment? If so how do I do it?
I spoke with representative Tara over the phone today. She was absolutely AWESOME. First let me say, I have been trying to complete setting up my benefits for over a few months. I have called and been promised a follow up to no avail. It was so refreshing to speak with Tara today. She was able to address all of my concerns with such a caring and patient demeanor. Tara, thank you so very much, you made my day!
Is there a drop box for my wife to drop off her marital change information forms?
Have had trouble getting card, been there several times and called several times i have had my card stolen can not get employment or transportation, have not received stimulus money have no power or water.
I don't understand why the social security office is closed since march. Why can't they open like everybody else. Concerned citizens
I got married, and I need to know the exact steps to change my name immdiately. Thank you for your help.
Hello, I am trying to replace my SS card. What do I do?
Me and my wife need to do a address change.
After several attempts (due to misinformation by the Covington SSA) to obtain my son’s SS card, I decided to call again. This time, unlike the times the before, the lady I spoke with over the phone was the absolute worst. She had zero... Z-E-R-O people skills, rude, unprofessional, and unpleasant. The call was made at 1:49pm on Friday 7/10/2020 in case a supervisor would like to hear the very short conversation. I’ve tried for weeks now to obtain the card with no success. It would benefit everyone if A. the correct info was given out to the public, the first time B. the staff improved on their professionalism. I’m a professional firefighter for almost 20 years, I get people having bad days, this was not the case at all. Very disappointed and dissatisfied with the office. Hopefully my son will receive his card this go-round.
It waited for 45 minutes for service with very few other clients in there. I knew more about Social Security than the representative did. Was given in correct information and the agent was well below average to do the job she holds.
Unprofessional rude awful negative agent, My Dad passed and couldn’t get them to stop making payments, this office if it would be a ordinary business it would go out of business, shame on you all, we taxpayers be serve better trained service and people working there, will never ever visit this office ever again.
Need to make an appointment. Calling the 800 number is a waste of time.
1. This office is Always packed. In all the years ive dealt with them ive never once been able to get them directly by phone. You have to call Social Security 800 #. 2. You can do most anything Online. Their online services are Extremely easy to use & if you have a Cellphone it will even Update you on your Paperwork status.
I got a fraudulent phone call scam!!!
CAN U CHANGE YOUR ADDRESS ON LINE FOR SOCIAL SCURITY OFFICE
I am trying to report the passing of my mother. She left me a form to call the local SSA in Covington, GA. Can you help me with a phone number? The 770 728 1031 isn’t working. Thank you. Phil Fincher
I tried calling to set up a appointment to file for disability papers, but got no answer, could someone email what I should do. Thank you.
The number is either busy or it rings and rings with no answer after NUMEROUS calls. Very frustrating!
I will be 70 on April 21, 2019 and want to start receiving my Social Security benefits (I currently only receive Spousal Benefits). I prefer a morning appointment at the Covington, GA location. I have tried calling 770.728.1031 but have not received an answer or option to leave a message.
Can I please have a supervisor to call me soon as possible because I came up there to change my address and I just call Social Security on the 1800)772-1213 i call them today they say they didn't see no change of address change my address and I personally came in the office so I would like to talk to her supervisor today because that is ridiculous I came your face the face and yes I would like to make a complaint on y'all bad business
I am very disappointed with the staff at this office. After being on hold for over an hour, I finally was able to talk to a representative; however, at 4 p.m. the representative hung up on me. I assume this is because the office had closed. It would have been nice for the person to at least 'good bye'. Please work on your etiquette!