****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Decatur Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Directions:
I-20 E TO EXIT 65 CANDLER RD GO RIGHT, AT 3RD RED LIGHT TURN RIGHT GO STRAIGHT TO BACK. THEY ARE IN MINI MALL NEXT TO US POST OFFICE.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 626-9909 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
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I've had the unfortunate pleasure of having to experience the social security office in Decatur, Georgia. Initially applying in 2017 after a full thyroidectomy. I was told on the very first day that I would be denied because everybody gets denied on their first attempt. For the past 4 years I have endured constant lies from the staff at this location as well as continuously misinformed. One year I had to reapply as I underwent open heart surgery and suffered a stroke. This office denied me yet again. The denial was on April 1, 2021 and I mailed in my response two weeks later and to date they claim that they have not received my response and that I can not come in to deliver it to them. They mentioned that I could leave it in their 'drop box', but I've been down that road with these individuals. This office is a complete detriment to the communities in which they are to serve. This office must be investigated. Recently a representative from this office gave me a bogus/inoperable email to send over my denial response they claim they have not received to date. I called again today and another representative told me that there is no email directly into their office for applicants. The individuals employed in this office should be considered fraudulent criminals as they are responsible for so many people who have died awaiting their social security and many homeless people are on the streets awaiting their social security. I only wish these pathetic individuals could spend time in the shoes that they are intentionally denying on a daily basis. The United States Inspector General's Office needs to launch a federal investigation into this office immediately.
I need an appointment to see if I'm illegible to receive my social security. I'm already receiving I think SSD. Can I please get an appointment? The closest office is on COVINGTON HIGHWAY. Thank You.
I left a previous review praising the employees at the Decatur Office for SSA. This was 2/8/2021, I am sending this because since January 14th of this year I have yet to get my mother's date of birth. I have been given the number for Medicaid and I spoke with a representative today and she told me SSA has to update the information and then it should be forwarded to Dept. of Family Children Services where Medicaid is able to see that information and update there system. This still has not happened. Awful service. I am been hung up on, transferred to a desk where there is no one available and then to call again for a representative to pretend to not to be able to hear me.
I am my mother's primary care taker and as such we were notified by my mother's doctors office that her date of birth was not correct in the Medicaid database and documents had to be sent over to verify her correct date of birth. Ms Biggs helped me the first time in that she let me know that there was additional information need and that she would send me a letter of consent so that I could discuss my mothers records without having to get her on the phone each time. This last time I spoke with Mr. Dixon to ask if the information had been updated, we were disconnected and he called back and updated the information while I was on the phone with him, because some of the information was not clear. I appreciate the both of them going above and beyond what was asked of them to do. Thank You, Tabatha
I have a problem with my guardian required monthly distribution. She refuse to give it to me. Also the state of Georgia has made me public enemy. I am trapped in a abusive state without any resources to leave.
Why does it take so long to receive a response. If you have laws that contains proof of your eligible case to be approved for income you yourself earned. There are tax and Social Security Laws that can assist with cases if all the evidence is only in one person's name. Although I filed taxes on my behalf. Why can't they find them on file. What is it.
I recently misplaced my children's SS card. I would like to request a SS replacement card for my 3 children. I am unable to do it online because they are under 18.