****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Hours: Monday 9:00 am - 4:00 pmTuesday 9:00 am - 4:00 pmWednesday 9:00 am - 12:00 pmThursday 9:00 am - 4:00 pmFriday 9:00 am - 4:00 pmDirections:
The SSA office is located in the old St. Augustine office park complex at old St. Augustine and Blairstone rd., Bldg B is just behind the YMCA. The front door of the bldg faces Apalachee Pkwy.
Public parking at the front of the bldg., including handicapped spaces.
We can handle your needs online or by phone, but if you need to visit our office, the best time to do so may be on Fridays.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-248-2088 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I called the Tallahassee number and was on hold for 15 minutes, during which time I was listening to someone talking to either himself or someone else about documents needed for something. I repeatedly tried to talk to the person, but to no avail. Finally the line just disconnected. You all need to update your phone system and get some of the 87000 new IRS agents to help out.
I have tried multiple times to contact the Tallahassee fl ssa office by phone, after extensive ringing no one answer then my call is disconnected, I had my ssn card stolen and I need to replace it, but can’t get someone to answer phone.
I read so much on the internet about retirement age and earnings which have been confusing for me. I was so lucky to speak with a gentleman named Tim in Customer Service in Tallahassee, Florida. He was very informative and helpful to me to understand the way all this works. It was a pleasure to get connected to him. As I have been in Customer Service myself for over 40 years, I value speaking to someone who knows their information and takes the time to help me. Please keep up the good work Tim!!!
I am divorced and need to change my last name back to my maiden name and get a new SSN card. I can come in, I have all documents I need I think! Any assistance is greatly appreciated thank you
I have been constantly trying to get a SS card and turned down because of lack of this or that and cannot get anyone to answer the phone at three different locations including Tallahassee.
Hi, I applied for my SSN and I have not received any response to know when I will be getting my SSN thank you
What address do I send my QMB Form to?
I would like to thank all the employee s there that took the time out to answer my questions and really talk to me but my biggest thank you goes out to Mr. Wright .Having worked in healthcare all my life the thank yous are sometimes far and few in between so I just want to make sure that this reaches all the people that spend alot of their time helping others.
How do I find check to see if my name change application has been received by the Tallahassee social security administration office?
I wonder if The Social Security Administration Tallahassee has a viable E- Mail Address?. I received a Notice from the FIELD OFFICE MANAGER informing me that my recent Application for a Social Security Number was receiving attention. I wished to reply acknowledging receipt of the Notice, and in addition offer the information from USCIS acknowledging the receipt of my payment. I guessed my reply would be best channeled through an E-mail as there would be attachments to accompany my e-mail. However, when I checked your site, all CONTACT options except e-mail was present! I felt disappointed.
Very incompetent staff.
I been lied to for a whole MONTH about my check. I know if I call Social Security today I will be told something different.
Thank you all so much for all of your hard work for being here for us I know your jobs is not easy I know you all have a high call volume but you all got it so when we do call we can leave our phone numbers and you returned our call I know some times you all get abusives phone calls but you still be there to help Thank You
Terrible experience with these people TERRIBLE
Hello, Can I get a copy of my social security card at the Tallahassee FL, Office location? If so, will I need to make an appointment to do so? Thank you in advance
Whenever I call, my call is never connected to anyone and because of Covid-19, you can't go in person to get help. I FINALLY got to a point on my phone call where I was waiting in a queue to speak to someone and the phone automation system hung up on me. 30 minutes of my time wasted. Just know you will NEVER get through to someone. I've tried I cannot tell you how many times this past month (November 2020). SSA - Please fix your system. This has been a beyond frustrating experience.
Unfortunately, I have been waiting on a determination for over a year and have been on dialysis for over a month. I am also fighting a case with a slum landlord and have to move in a month. Due to my disability, I have not been able to work. Therefore, I do not have any funds to pay security deposit to do the move. I have talked to the medical examiner and she said funds should have been awarded. Then I spoke with the Federal Review board And they finished their part on October 28th.
POOR SERVICE. They can't do a simple process as a name change. I've already sent my documentation three times and they can't properly process the application. I've been doing this process since the end of August. Two months have passed and I still don't have my name changed. Every time I call they tell me it can take a couple weeks but more than that has passed. I'm filing a complaint with the US Social Security Administration because the Tallahassee office is not organized to be handling important information.
Spoke with Mrs. Smith at our local SS office... Very nice and very helpful... thank you
thank you!
I lost it my son social security card.
My card money is has been cold stolen.an somebody keeping my mail. Money is missing on my card earned it July 4th. I want to come in. Make me a department thank you
Hi IAM Earnest Nichols. I am Mis missing $100.00 dollars of my card On Saturday can I come in to the office
My family hasn't received any Stimulus check since last week from the Department of economic opportunity. So that , the money that we earned from the IRS already spent a month ago. we expect pretty soon we will receive our unemployement from the Florida Department. Thank you.
I'm trying to see what to do my husband passed away 4-6-2020.
I was scheduled for a telephone interview with someone from IRS at 2:15 this afternoon but no one called. Time had been scheduled over a week ago because my husband died. What do I need to do now?
Poor communication, run-around, lazy staff, need I say more?
I made arrangements in oct 2019 to have $64 dollars taken from my check til paid off. You took my January check and i find out your taking February's also. I am 67 yrs old and have been out of work fir a yr because of medical problem. I have NO savings left and live on my SS check. This is NOT fair at all. I have rent to pay bills to pay and food of which i have very little. I earned this money. I have worked since 14 yrs old ans still working as soon as dr release me. How can you do this to us seniors esp4since arrangement were already made. It is a recorded line so i know you can find conversation. Please i need my check please. Have NEVER been homeless but i am scared to death i could be. PLEASE PLEASE PLEASE fix this so i can get a check on. 02/18/2020. Please
I went to my local office in wpb florida and was screamed at by personnel and one supervisor who refused to answer my questions.. i want to speak to the state office about what happened..
Dear Sir/mam, Recently, I came to Tallahassee for post-doctorate in Florida state university. I want to apply for SSN number, please suggest me how to book an appointment. Thanks and Regards,
Daughter, age 3, diagnosed Autistic Level 2. Advised eligible for disability. Have medical dx report. Tried to apply online but would not go through because under 18. Please advise on how to proceed. Hope to do online so I don=t have to miss work.
Can you provide me woth another copy of my SSA 1099 for 2018, please? I need this in orderto complate my Form 1040 for last yest,
Hello, may I please make an appointment to meet with someone and submit medicare retirement forms? I will be retiring from FSU on June 28, 2019. Thank you so much!
I just love when an agent hangs up on me mid-conversation!
I am an exchange student, and I did not get SSN number yet. However, I wonder I should have SSN number to make Florida ID card.
I retired in August 2018. Several months prior I had applied for SS benefits. However, on October 2, 2018 I went back to work earning more than is allowed under the SS program. I have filled out form 521 and made repeated phone calls to the SS office here in Tallahassee, but i keep receiving monthly checks. Please stop the checks!!! I will gladly pay back what has been dispersed to me if you would only stop sending more checks - PLEASE!!!
My purse was stolen and my child's social security card was in it. What do I need to bring in to apply for a new card?
The 'helpful' questions are the dumbest things I have ever seen. None of them are actual issues and the wait time is ridiculous while on the phone. There are thousands of people in Tallahassee alone, get some frigging help in that place or put down your damn donuts and pick up the phone
I, along with a capacity crowd, waited for over 2 hours to speak with a representative. My mother recently passed away and she was the payee representative for my disabled brother. I was attempting to be established as a payee representative as I am his only living relative. The rep that I spoke with never gave her name. It took about 45 minutes to process my request which I had already filled out before coming to the office. She then told me that I needed to set myself up as the payee rep for my brother at the bank where he was getting his automatic deposits. She didn't bother to tell me that I needed to wait until I had the appropriate form indicating that I was accepted by the administration as a payee rep. So I went to the bank and of course they couldn't help because, guess what, I didn't have the appropriate form. Nor did she say if I would be receiving it in the mail. Because of my mother's passing, SSI did not send his deposit and I am without any means to continue his care until I get it. Some of us really don't know what to do and need things CLEARLY explained. It's very difficult sitting in that office for hours waiting for your number to be called only to be 'helped' by someone who said she 'needed a break.' Unfortunately, I will have to return to your office, wait again for a ridiculous amount of time, and hope that the next person I deal with is more competent.
When u go inside the office u have to wait a while but the security guard is very helpful and ive spoke to people there and never had an issue but ive called and have been talk loud and cut off and hung up on by the same black male he didn't even ask for my information to see about what i wanted and hung up on me AGAIN.I was shocked i really couldnt believe what had just happen.VERY UNPROFESSIONAL.