Address

1395 Havendale Blvd Nw
Winter Haven, FL - 33881

Phone

877-457-1739

Fax

(833) 950-2518

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Web address

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https://www.facebook.com/socialsecurity

Twitter

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28 Comments

  1. Oct 18, 2022

    Went to office dropped off appeal paperwork. Agent said 60 days and benefits will remain on. Benefits fully shut off with no appeal. Terrible attitude and ruined my families life now.

  2. Sep 12, 2022

    First time I called waited for 45 minutes to an hour, Once it's answered I have an appointment the next month,then someone called me the exact time of my appointment and explained it to me. So after that,she told me I will get my first check 2 month after my birthday! As long as I drop off the document thats needed at the Local Branch Office mail box so they can process on time,and it did. So may over all rating to the person helps me is EXCELLENT!!

  3. Jul 28, 2022

    I was on hold for 45 mins to start then a person finally answered the phone. She was RUDE, unhelpful, spoke way to fast and would not slow down. She refused to help over the phone (so I am wondering why she even answered) and was told to call their internet number. Then she HUNG up on us without warning and on purpose. She also refused to give her name. There is no such thing as an internet number but I actually understood that she meant was to call their call center. Well, we did that and waited another 45 mins and still no one answered the phone. We did this twice. I am a financial professional trying to help a client that is 84 years old that just lost her husband.

  4. Mar 8, 2022

    I'm trying to get a name change and new card and no one will respond.

  5. Mar 7, 2022

    I’ve been calling since literally 9:00 in the morning till no 1:42pm and nobody answers, the line does not work, this service is the worse. I have 3 months waiting for my social security and nobody helps. I don’t even know why do they have offices if they are all closed, theme parks and malls are all open and a simple office can’t because of “COVID”. There are more than enough resources already to work since the pandemic. Do your work.

  6. Feb 23, 2022

    Was told I had an appointment and to come in at 9. Came in at 9 and was told to call the office to make an appointment because I wasn’t even on the list and even showed the message to show I actually talked to somebody. Extremely difficult to get a hold of. I am also upset because I can’t be on the car much due to reasons that cause me pain and did not like having my time and effort wasted and having to be in a car in having to experience great discomfort for no reason. This is really upsetting and hopefully y’all figure out a better way. Not cool at all.

  7. Nov 30, 2021

    Appointment times aren’t kept, misinformation given from rep to rep. Don’t even try to fax anything over because it’s always busy. The excuses will still keep coming even after Covid.

  8. Nov 15, 2021

    All government offices in Bartow are open ! Why isn’t SS office open for appointments? It’s ridiculous!

  9. Nov 2, 2021

    I need to make an appointment to file for Social Security benefits.

  10. Oct 20, 2021

    I just called and wasn’t on the phone waiting that long. I spoke to Ms. Ellis and she made my day actually my month so much better. My disability is under review and I couldn’t figure out what was happening no one seem to know. She knew exactly what I was talking about and told me what to do if something went wrong next time. A lot of negative comment I see but I just want to say she is one doing a great job.

  11. Sep 21, 2021

    Open your office. I have been trying to make an appointment. I’ve tried online. I’ve tried through the mail. I’ve tried multiple hours just trying to set up an appointment. When someone finally does pickup they ask me if I’m trying to apply for benefits then hang up. I’m not trying to apply for benefits. I just need a simple 10 minute task from a person.

  12. Jul 28, 2021

    I need to change my name and address and the phone line disconnects every time. Is this office open?

  13. Jul 27, 2021

    I've had some stuff stolen from me. I need my as card so I can get my driver's license. I'm not sure why certain people can't have an appointment. I have a vaccine. This is ridiculous.

  14. Jun 7, 2021

    Was on line 800 Number for over one half hour only to be put on total silence. No disconnect or help. Stayed another 20 minutes. So whoever answered just left phone off hook.

  15. Jun 1, 2021

    OPEN YOUR OFFICES...IT IS VERY INCONVENIENT FOR SOME PEOPLE...I AM TRYING TO GET AN AWARD LETTER CAUSE I CANT GET IT ONLINE....PLEASE OPEN UP.

  16. Apr 9, 2021

    My uncle is 70,and has a life threatening illness. Your info is different than his birth certificate,driver's license etc. He hasn't been able to get retirement or Medicare because of this. We've called the last year,but your staff won't help him. Tell us to send this form,and that form in. All impossible. He needs to meet in person. He's disabled,and deaf.

  17. Mar 23, 2021

    I wanted to check if my paperwork had been received, but the phone system - no matter which way I tried to navigate to an agent - rings twice and then disconnects. How are people supposed to get questions addressed or set up appointments if the phone system isn't working?

  18. Mar 5, 2021

    I am eligible for Social Security benefits at age 62 on July 19, 2021. I would like to schedule an appointment to apply for these benefits. I am not able to complete them online. I would appreciate assistance and to schedule when it is the right time April or May? 3 months prior? Thank you.

  19. Mar 2, 2021

    I needed help in November and originally had an appointment in December. I never received a call so I had to make another appointment. That was for February. I got no call again. When I called them on my February date, I got hung up on a few times but finally got transferred to My agent MRS. PRICE. Of the many times I was transferred, I got no answer ever. She also has no voicemail setup so eventually it just hangs up on you. I just need some help from my Social Security Office. Why is it impossible? I really need to be helped. I see why there are so many negative reviews on google.. What can I do? None will help me.

  20. Jan 27, 2021

    How do I make a phone appointment?

  21. Jan 9, 2021

    Why there is no social security office in Haynes city florida

  22. Oct 6, 2020

    Send physical mail with original documents on September 24, for appointment adjudication. Waiting for response.

  23. May 12, 2020

    Buenas tardes. Necesito una certificación de seguro social. Quisiera saber si lo puedo hacer por teléfono La oficina están trabajando

  24. Apr 28, 2020

    I am trying to get amount owed back to social security but this statement is not correct. I wasn’t even admitted to consultant in winter haven until middle of October. So September needs to be taken off and I only received 30.00 for February so please fix this and I will send money for what I owe. Also consultant told me they sent you a check for over 300.00 that also needs to be deducted.

  25. Sep 4, 2019

    need appoiment

  26. Dec 18, 2018

    I called the number that was given on this website spent an hour on hold and as soon as someone picks she tells me I need to call the local office. Why when the number I called is the number on this website and it doesn't have any other numbers for me to call.

  27. Nov 8, 2018

    This is one of the most poorly ran government offices I have every visited .They have twenty windows and only open six at a time. Why build so many if your not going to use them they could of added another thirty seats for the for the handicapped and elderly to seat instead of standing.I waited a two hours outside in the hot sun before I made it to the door only to wait another hour half to be called. I watched as many workers were on their cell phones texting. I can't use my cell phone at work why should they unless it's a emergency. The guard is the only one doing his job correctly that I could see.

  28. Jan 12, 2016

    We went to this office this morning for name changes and replacement cards. The wait time was not very long. The person we met with was exceptional. She was friendly and very polite. We were done in a very short time and completely satisfied. Thanks for the help!



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Winter Haven Social Security Administration office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours: Monday 9:00 am - 4:00 pmTuesday 9:00 am - 4:00 pmWednesday 9:00 am - 12:00 pmThursday 9:00 am - 4:00 pmfriday 9:00 am - 4:00 pmSaturday closedSunday closedTelephone appointments are preferred. Directions: Traveling east on us hwy 92 bare right on Havendale boulevard. Go 2. 9mi then make a u-turn at 13th st sw onto Havendale boulevard nw. Go 0. 1mi. The office is located on the right next to the spring haven assisted living facility and directly behind brooks law group. Traveling north on us hwy 17 north from downtown winter haven area go approximately 2mi. Turn left onto Havendale boulevard nw. Go 0. 4mi. The office is located on the right next to the spring haven assisted living facility and directly behind brooks law group.

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 877-457-1739 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question






User Questions & Answers





  1. Posted by User onThursday, August 26, 2021

    Nobody answered for an hour so I hung up









  1. Posted by User onThursday, August 26, 2021

    Yes have before. Nice enough, overworked





  1. Posted by User onThursday, August 26, 2021

    Yes









  1. Posted by User onFriday, April 16, 2021

    Never

  2. Posted by User onTuesday, March 2, 2021

    Forever. Then Mrs. Price won't call you for it.









Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

Closest Area Social Security Offices