Address

17075 Newhope Street,
Fountain Valley, CA - 92708

Phone

(877) 304-1566

Fax

(833) 950-3365

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

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16 Comments

  1. Nov 2, 2022

    I have been on hold for over 35 min. What kind of support is this?

  2. Nov 2, 2022

    Very poor service, wait times on the phone is way to long. What do you think, we have all day to wait on the phone? Your administrators need to look for another job if this is what they call customer service.

  3. Nov 3, 2021

    I would love to schedule an appointment. I've tried at least 3 times to get someone on the phone.

  4. Oct 31, 2021

    All of my accounts and information including my ss# have been hacked. I am a senior and very concerned. Please advise.

  5. Sep 30, 2021

    I have called three times, waited 15 to 20 minutes and the phone rings 4 times and hangs up.

  6. Jan 15, 2021

    Do I need to come in to report some part time work?

  7. Jan 13, 2021

    Do I need to come in to report some part time work?

  8. Dec 10, 2020

    Hi! I just have called your office located in Fountain Valley at 3:10 pm on 12/10/2020 and asked if I can apply for a Social Security Number for my daughter, who is born and currently in Vietnam now. She is two years old and is never in the U.S.; however, she has the U.S. passport. One man answered my question and asked me to contact the U.S. Embassy in Vietnam to do it while the service is not available over there; then he cut the line immediately, even the conversation have not finished yet. To me, it's not professional, if not saying 'impolite'. It makes me so confusing. Last month, I contacted SSA in Garden Grove, location at Gilbert. With the same question, the guy asked me to fill out the form together with 2 original IDs of the baby and send it to the office by mail. So, who is correct? What should I do now? Why different people in the same office (SSA) tells a different things for the same question. What a training It needs to be corrected right away for the shake of tax payers, please!

  9. Mar 30, 2020

    I dropped off of a document and put it in the mailbox like the security guard advise me and the document was disregarded. Which had an effect on how much I get in disability and during this crisis I'm not going to be able to afford rent or food.

  10. Jan 3, 2020

    I waited on hold for an hour so I could schedule an appointment. The representative said there were no appointments available and that I needed to just walk in. No apologies, just a terse explanation that they are very busy. That entire conversation took less than two minutes. Isn't that something that should be on your website or a message that plays when people call in? I never want to waste anyone else's time and I don't appreciate having my time wasted either.

  11. Nov 21, 2019

    I need to make an appointment for Social Security benefits and Medicare

  12. Nov 19, 2019

    I am legal immigrant to US in two weeks, I like to apply for security number, Can I go to any location to apply it?

  13. Nov 16, 2019

    I am a surviving spouse of a deceased benefits receiver who is now 64 years old and has been married for over 19 years. I would like to make an appointment to come in to receive surviving benefits. Please give me an appointment time. Debra Punch

  14. Sep 5, 2019

    I would like to make an appointment for SS in Fountain Valley, Ca. office to enroll in Medicare.

  15. Mar 14, 2019

    I had a phone appointment for March 1pm on March 14. They told me someone from the Fountain Valley Social Security would call. No one called.

  16. Aug 23, 2018

    I have been trying to make an appointment for months! I call, I’m put on hold for ever! Finally I get through to be told all the appointments are full for the next two weeks. They then take my number and I’m told someone will call be back. I have yet to hear from anyone!!! Please help! I want to come to the Fountain Valley location. Thank you!



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Fountain Valley Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits.

Determines eligibility and pays benefits to the entitled legally blind.

Determines eligibility and pays retirement benefits to those entitled aged 62 and older.



Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 304-1566 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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User Questions & Answers

















Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment form below.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

Closest Area Social Security Offices