Address

640 W Locust Avenue
Fresno, CA - 93650

Phone

(866) 931-9041

Fax

(833) 580-0155

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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39 Comments

  1. Aug 4, 2023

    I have tried and tried to reach the Fresno CA SSA office on Locust street. When I call the system, it places me in queue for an agent. I wait on hold for 20 to 30 minutes. When the system finally puts me through, supposedly, the phone just rings and rings.

  2. Dec 7, 2021

    When I did get through on the phone they are very busy but tried very hard to help me and the Mail correspondence was very prompt. Thank You for your help.

  3. May 1, 2021

    Nesesito la tarjeta de seguro cómo puedo hacer para sacarla ya que no me ha llegado?

  4. Apr 26, 2021

    Fresno office is the worst service. They refused to schedule an appointment, but they can't provide a proper service over the phone. David suppose to help people, but instead he made it more stressful and dropped a phone call several times without providing the service. I am not sure who I need to complain about it and how to resolve my situation as it is very critical for my relative..

  5. Apr 15, 2021

    Good afternoon I need to change my name on my social security card. I need it to be like my birth certificate I have always spelled my name like my mother tot me, but no I see it is spelled different. Need to fix. I do have paperwork to fix it but it is from 2017 not sure if things have changed. Thank you for your help

  6. Apr 13, 2021

    James was VERY patient with me despite my reactive and rude behavior... and frustration at not being able to enroll in Medicare Part B (began trying to accomplish this in December of 2019!) Thank you, James!

  7. Mar 30, 2021

    I've called to the office twice and nobody answered.

  8. Mar 23, 2021

    Where is my replacement card. Read these reviews because y'all need to improve your services.

  9. Mar 9, 2021

    I have been calling your office for over a month and every time i get through its just silence for over 5 mins then it hangs up no answers the call. I just need to give you people my new address and check on the status of my appeal for my daughters SSI. Why can't I make an appointment, why can't I talk to anyone? I can never get through. This is so stressful.

  10. Mar 2, 2021

    I am thoroughly disgusted at the service of this Fresno branch. It does not even deserve 1 full star. I have called 3 Times, waited on hold , spoke to someone briefly then I got cut off EVERY time. What is wrong? and no, my question can not be answered via the website. By the way same thing with regular Social Security—cut off every time I call.

  11. Feb 27, 2021

    I have mailed the proper attachments and pricing receipts that explain my need for funds to be deposited into my bank account from my social security back pay benefits that you are withholding. I was told that once the proper attachments and my explanation of a dental crown and necessities for furniture, dining table, dresser , pots and pans, silverware, plates, cups etc... that you would release my funds and make a deposit. I know your all busy but the Mail I sent to you was sent 2 months ago.

  12. Feb 15, 2021

    I called 2 different offices, talked to 3 different people, because it had been over a month since I sent in my application. The 3rd people was just flat out rude when I was trying to explain the situation, before saying I was just gonna have to do my application for a replacement card all over again. So here I am 2 MONTHS LATER, still trying to get my card.

  13. Feb 11, 2021

    I have been trying to get a hold of someone. I have called, left messages, and called again multiple times. It seems the SSI office is not working or operating at this time? Why have every attempt to get a hold of someone been futile? No one will call back, no one will pick up! Please check on your workers because it is very frustrating when we cannot get a hold of anyone from your office.

  14. Feb 11, 2021

    Called many times. Waited on phone many times. Couple times I can hear people voices right before the hang up. Few times you can hear someone pick up the phone and hangs up. So I know someone is there. This pandemic, no one can make complain, can't do anything, yet they get PAID anyways just hanging up.

  15. Dec 23, 2020

    Ms. Ferrazano helped my parents apply for SS and was patient and answered all their questions. Thank you Ms. Ferrazano for your kindness!!

  16. Dec 9, 2020

    Worst service! I keep calling and calling and nothing! They get paid for not answering phone calls! I need my last name to be changed I sent my DL and they have not answer my phone calls.

  17. Dec 3, 2020

    Do I automatically get medicare. I receive SSI.

  18. Dec 1, 2020

    Have lost my Social Security Card and need to replace it. How do I schedule an appointment?

  19. Nov 10, 2020

    I need a social security number vertication letter n have call many time s n they keep sending everything but the letter I need

  20. Nov 10, 2020

    Ok, second try. Still had to listen to all the messages about COLA and Covid, that have nothing to do with actually making an appointment, before I could even get to the automated guy who asks a bunch of questions, and even though I was JUST trying to make an appointment, I've now been on hold for almost 10 minutes. I bet it will eventually be much longer, but at least this time there is some recorded 'music' to let me know that the call is still connected. I guess I can hope...

  21. Nov 10, 2020

    I have been trying for over 2 hours to get through to someone to try to make an appointment for my son to go into an office to get help with getting a duplicate social card. I have been trying online and by phone. The recordings on the phone don't give correct website information. They give web addresses that don't exist. I called the phone number listed here under item number 2. 'How to make an appointment' Call 1-800-772-1213 and after responding to all the questions from the automated recording I was finally (after 5 minutes) transferred to a line where I was supposed to be able to talk to a real person, and there was no sound, and after a full minute holding, the call was disconnected. I'm now going to try again. But it doesn't make sense to me why I had to go through all those questions when I was calling the number to make an appointment. The recordings on the phone calls say that they are only taking care of things by appointment so why is it so hard to make an appointment?

  22. Nov 2, 2020

    No one is answering the phones...ever!

  23. Oct 21, 2020

    Now that I turn 70. I want to know if I’m going to receive the full retired benefit? Do I need a appointment or could I do this online?

  24. Oct 21, 2020

    I spoke with Loretta this afternoon, and I am in awe of how wonderful she was. She was so kind, helpful, and simply a pleasure to talk to. I'm going through the SSDI process for the first time and I am all sorts of confused, but she was understanding, patient, and like I said before, just wonderful. I don't remember the last time I spoke with someone over the phone with a federal department who wasn't grumpy or rude, especially in these crazy times we're in. There needs to be more like Loretta. And she needs a raise. She was amazing. Thank you!

  25. Oct 14, 2020

    Hello, I want to report some income but the office that I usually go to wasn't opened, how can I report the income if the office is not opened? I do not want to go over and get in trouble for it. Is there any way you can send me envelopes so I can mail them in?

  26. Sep 29, 2020

    I was recently divorced and granted that I can go back to my maiden name. What do I need to get my SSN card with my maiden name?

  27. Sep 9, 2020

    Thanks for being patient with me!

  28. Sep 9, 2020

    Me cambie de direccion y quiero cambiarla en los registros de mi seguro social

  29. Aug 25, 2020

    I had my SSI card duplicate to be sent to me. The tracking number said you got it ten days ago. I need it to get a apartment. How much longer due I have to wait. I ordered it August 3,20 where is it? I also sent you my school I'd card.

  30. Aug 18, 2020

    I just move to Fresno and need to change my provider.i came from Orange country California and I have medical

  31. Aug 17, 2020

    I need a first time social security card for my 2 kids. We came to America in January 2020 and my husband and I got ours but the kids never got theirs. I waited because I thought it would come in the mail perhaps but never did and then Corona happened and everything closed. I called and they were supposed to determine if they would give me an appointment in person. They never called me back. Not sure what to do other than wait.

  32. Aug 12, 2020

    I need to get a replacement card. How do I get one

  33. Aug 6, 2020

    Looking to get replacement SSN for my three kids. They were misplaced during our move. I currently registered for an account to attempt to submit documentation or start the process. Unfortunately, submitting replacement request for other individuals is not an option along with scheduling in-person appointments. Can you tell me how I can acquire this and with whom?

  34. Jul 31, 2020

    I had a phone appointment at 9:15 on 7/31/2020 no one called me. I called the office to find out why no one called, they hung up on me after 10 min waiting to be connected.

  35. Jul 21, 2020

    I need award letter for 2020

  36. Jul 10, 2020

    Buenos días disculpe solo quiero saber que paso con el caso de mí hijo Kevin me dijieron que ya empezarían a mandar la ayuda y no he recevido nada la última vez mandé un paquete firmado y me llamaron diciéndome que ya estaba todo bien!!?

  37. Feb 12, 2020

    I waited 2.5 hours, after check-in with the a worker.Didn't get called and everyone that came in after me was being helped. 2 hours in I ask security if there was someone I could check with, to see if I had been forgotten about? He said, while watching the other security guard's phone and laughing at what they were watching phone, they will call you. No one was in the waiting room, but me. I waited almost another 30 minutes. Finally, they called someone else. She wasn't there, but he thought I was her. Calling me by her name, he said, they have called you and you can go back now. I was fuming and said nothing and continued to sit there. He said didn't you hear me and I said yes I did. Silence. He said, go back then. I said that is not my name. Oh. He walked back to where there they were calling people. Came right back out and said, what is your name? I told him, he went back again came back out and told me what window to go to. It is 5:30. A very nice worker stayed to help me and found out I had not been checked-in! I told him what window I had checked in at. He's checking his computer and cannot find me. He didn't check you in properly. Now, I'm really fuming. He helped me with my first issue, but said I would have to come back. The dept. that handles my second issue, goes home at 4:30. Really fuming now, he made me an apt. 10 days later. That was their soonest or I could come back and wait again to be seen. I decided on the appt. The gentleman was very kind and had stayed, after everyone had gone home, including the security guards. I didn't take my unhappiness at the situation out on him. It wasn't his fault and he stayed to help me. Today, is my appt. My car is in the shop. It w0as suppose to be done and delivered to me, but, there was a problem and my car is not ready. Murphy's Law. I called to cancel my appt, only to find out, 40 minute wait on the phone or 55 minutes for a call back. Good grief!!! As I am waiting for my call back, which I shouldn't be in this predicament, I decided to tell my story. This happened at the Social Security office on Locust Ave, Fresno, Ca. Moral of story, double check with worker to make sure, it has been done properly. Sorry for the length of this review.

  38. Jan 14, 2020

    how do i make an appointment at office on 640 W Locust Avenue Fresno, CA - 93650

  39. Aug 21, 2019

    I received mail pertaining to my SSI, I have been trying to get an appt or to get an account online but I keep getting shut out by your system, and no one is answering the phone as well. How else can I get an appt?



Did you see a problem with this listing?

****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Fresno Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Location: FRESNO DISTRICT OFFICE IS ON LOCUST AVE BETWEEN PALM AND INGRAM AVE BEHI ND WALMART. ENTRANCE ON WEST OF BUILDING BY THE FLAG POLE.



Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 931-9041 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question






User Questions & Answers

















  1. Posted by User onWednesday, February 24, 2021

    no. which is stupid. I couldn't even make an in person appointment over the phone.









  1. Posted by User onFriday, June 3, 2022

    yes and yes, you'll need to bring a proof of identification.

  2. Posted by User onWednesday, February 24, 2021

    apparently not. I tried after being on hold for almost 30 minutes!









  1. Posted by User onThursday, December 17, 2020

    I was told on the phone this location is trying out a drop box. She said the regular mail was taking up to three weeks to process and that putting documents into the drop box would get things processed faster.









Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

Closest Area Social Security Offices