****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Gastonia Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Location directions:
OFFICE IS OFF OF SOUTH NEW HOPE ROAD BEHIND CITIZENS SOUTH BANK. LOCATION IS 609 COTTON BLOSSOM CIR NOT COTTON BLOSSOM COMMONS
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 331-2193 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Shelby Social Security Office
Rock Hill Social Security Office
Talked with the kindest woman at the Gastonia office. Her name was Ms. Williams. She took her time to explain my phone interview procedure and to get me the first available appointment. She was great and deserved this shout out!
I called a couple days ago to ask about an over-payment amount I'm being liable to pay back due to someone's else mistake and the representative I got I can say was very rude. I do not understand if it's my money I've put into the system how can you have a attitude if I have question about it that's after holding for forty five minutes? Rudely I was told I need to go into the office not knowing if I'm capable to do so or not.
Takes forever to answer the phone if they even answer at all. Been on hold with one number for 35 minutes. Called another and was hold about the same time. Just to make an appt for a name change.
Takes forever to answer the phone if they even answer at all. Been on hold with one number for 35 minutes. Called another and was hold about the same time. Just to make an appt for a name change.
I have been working with Ms Freeman at the Gastonia,NC office and I want to say that she was very helpful. I believe she bent over backward to help me and she was courteous and nice through out the interview.
I just want to know where to mail my Medicare Part B paperwork. I have been hung up on twice after extended wait time on the phone. I have already faxed the paperwork, just need the address to mail original copies
How do I set up an account with social security?
It’s been almost two years since they stopped taking in person appointments - that is ridiculous.
They will not send my daughter or my social security card, I did everything they asked and paid already and no one will send my stuff. They said that my birth certificate is not proof of an ID, I sent proof of my bc & my daughters and my license.
This is such an embarrassment! If you call the 800 772 1213 number you are placed on hold. After you enter the que there is not an informative recording but the recording of a conversation between what I assume is employees in a personal conversation. It is so embarrassing for these individuals as well as this government office. It just reflects on the quality of attention that our government gives to this program.
I need to come get a copy of my awards letter for my job. Do I need an appointment?
I am requesting a new SS card with a name change (due to marriage). Where should I mail my application if I live in Gaston County, NC
WORST SERVICE EVER! The lady who answered my phone call left me on hold for three hours. Absolutely ridiculous.
My grandson needs another social security card. He is now living in Cliver SC. Can he still come to your office in Gastonia to apply for a new card?
Need to make an appointment for updated social security card. How to make appointment?
Are you guys open?
Desperately, I called today to speak to someone at the Charlotte branch but call rolled over to Gastonia. WOW ! I can't even put into words how the lady who took my call turned my entire day, no let's say week, around with her kind, helpful, and sincere attitude to my desperation. I have been immobile without a way to go for almost a month and it's been rough. She gave me a renewed inspiration I am not accustomed to being around. I think she said her name is Ms. Huffstetler. How great world would be if there were more like her. May GOD bless her in a special way. Keep safe and THANK YOU!
I was told to my face if I work again I would face federal prison and then they took half my social security check the person that interview me says that worked for fbi previously,They are very rude also and when I had an hearing by an ALJ a woman she was so very rude and told that she was going to probably deny my child benefits and She did 15 days later I got a letter saying denied. After receiving the letter I called her and had a conversation about my child benefits and I asked her was it because I'm a people of color and she said then to me. Ma'am we put A top head women and man that's of color in here so we wouldn't get this feedback from no senseless people. Really she sounded very racist at that moment and I felt so ashamed
I need help finding out about my stimulus check
Could you please tell me I’ve been getting phone calls from a local number that says my Social Security number has been stopped and that somebody in Texas has used it I figured it was a scam but I just want to notify you.
My fiance needs a new ssc
I had to reach out to this office in regards to a replacement ss card and no matter who answers your call, they are very helpful and pleasant. I will drive a little further just to go to this office.
I needed to change my grandson’s payee. I’ve gotten the same worker twice. She can never do it without his custody papers. I had to go to Social Services and Court House to get copies and she still wouldn’t take them. She is very rude.