Address

6005 Landmark Center Blvd.
Greensboro, NC - 27407

Phone

877-319-3075

Fax

(833) 950-2546

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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20 Comments

  1. May 26, 2022

    Is there anyway I can replace my ss card online?

  2. Dec 1, 2021

    Have been trying to call Greensboro field office and keep getting hung up on after being on hold for 15-20 min. Received a letter in the mail that stopped my disability and I’ve been trying to request a reconsider form but haven’t had any luck talking with anyone to even set up appointment or anything. This is a time sensitive matter and I don’t know any other way to go about getting this information to you. It is so hard to contact anyone from your office.

  3. Nov 3, 2021

    I reported someone for disability fraud over 5 months ago and this person is still working getting paid under the table can't get any information about my claim , I'm a tax payer and some one is getting disability and working a full time job and not reporting it , doesn't make sense when people are barely making it off there disability , think I'm going to have to call TV station to see if they can get some results

  4. Jun 22, 2021

    My experience has been nothing but excellent

  5. May 21, 2021

    I dropped off my passport and marriage license a couple weeks ago. Yesterday, I received both back along with a different gentlemen's ID card. I have zero idea what the status of my new social security card and this poor man is without his ID card.

  6. Apr 22, 2021

    I need to make an appointment so that I can get my children and myself new SS cards that were stolen with a bookbag when I was moving. I do not feel comfortable with mailing my official drivers licenses and their official Medicaid cards.

  7. Feb 20, 2021

    How do I make appointment to get a SS card?

  8. Dec 17, 2020

    I'm sorry. Your customer services is bad. Your people are rude and uncaring. All I need is to get a Social Security card with my Married name on it. I'm NOT mailing my drivers license and marriage certificate to y'all. Would you mail your personal information? This dude says everyone is at home. Office hours are listed on the site and you can make appointments to go in. Why can't I make an appointment? Can I not wait outside with my envelope with all the information and have someone come get it, make copies and give it back? Is that so hard to ask? I got married in JULY I have still not gotten my new card. The dude had the audacity to ask why I waited so long? Like dude, I've been trying to get this done since I got married. The fault is with the jacked up system and not me.

  9. Dec 17, 2020

    I just got out federal prison and need Medicaid

  10. Dec 9, 2020

    I had to change my checking account and needed to have my Social Security check sent to my new checking account. I called and spoke to Ms. Summers and she was wonderful. My computer was not working correctly so I had to call your office. Being a senior citizen and not that good with the computer I called in. I only had to wait amount 8 minutes when Ms. Summers answered and she was polite, understanding and walked me through the process. She made me feel good and it was a pleasant experience. I have nothing but good things to say about the service and about Ms. Summers. Thank you for your service. .

  11. Nov 9, 2020

    Good Afternoon, I have been calling the Greensboro location to just has a simple question , but after waiting for 30 mins I get hung up on and have to wait all over again :(

  12. Jun 3, 2020

    Card replacement

  13. May 21, 2020

    I need social security cards for my children like ASAP and I was wondering what do I need because I am homeless and I have an appointment available for an apartment but I need social security cards please help me

  14. May 3, 2020

    I have not received my stimulus payment on my direct express card

  15. Mar 24, 2020

    I went through the Ticket to work program and I need to report my work history but I'm not very good with the internet , ( bare with me!) . I found away to get my Door dash wages but not so sure how to give it to you. I'm going to try !

  16. Mar 20, 2020

    I have multiple messages on the 19th & 21st that I want to change my direct deposit information but I haven’t received a phone call yet.

  17. Feb 26, 2020

    I agree with all the comments being negative. I have had paperwork lost creating my current situation of medicare start date not correct. Have made many calls and left messages and have yet to receive a response back. This place is rude, condescending, and apparently just plane run in a non-professional manner by people who think they are better than those coming there for assistance. I am still fighting with appeal to have my Part B started because it was late according to their received date of application which is false and lost for over 40 days. Call after call got nowhere and still no answer on appeal. Now Feb 26 and this started with my application back in Sep. Avoid this office if there are any other options.

  18. Dec 26, 2019

    It’s very hard to contact this Greensboro social security office. I try to update my information for 4 times , wrote the letter 3 times and also called 1 time. Anytime when I wrote they never respond. I really don’t like this office at all. The letter said contact them, when you tried to contact them they didn’t talk to you, is not like the one in Durham. Before I moved to my current address I did not have any problem contact with SSI office, they confirmed any letter that they received and send a copy back to me. It’s easy to contact Durham SSI office by phone and letter anytime.

  19. Aug 7, 2019

    Received a call from +18301298638 posing as SS office. Saying my number was suspended.

  20. Aug 31, 2015

    This office is run by people who are unprofessional and rude. No one returns calls on time before deadline even though that's what they state in letters sent in the mail (you're told to call and speak to staff before due date) and then applicant gets blame for being late. The staff who handle applications for SSI income yell or speak loudly for people outside of the halls to hear conversations. Paper work has been lost by staff handling and transferred from one person to another on phone.



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Greensboro Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.


Hours:


Monday 9:00 AM - 4:00 PM


Tuesday 9:00 AM - 4:00 PM


Wednesday 9:00 AM - 12:00 PM


Thursday 9:00 AM - 4:00 PM


Friday 9:00 AM - 4:00 PM


Saturday Closed


Sunday Closed


LANDMARK CENTER BLVD IS IN THE WEST WENDOVER AVE AREA JUST WEST OF INTER STATE 40. TURN LEFT AT STANLEY RD JUST WEST OF I40 AND WENDOVER AVE INTERSECTION. STANLEY RD WILL INTERSECT WITH LANDMARK CENTER BLVD AT THE SEC OND INTERSECTION WITH A TRAFFIC SIGNAL. TAKE A RIGHT ONTO LANDMARK BLVD. THE OFFICE IS 1ST BUILDING ON LEFT SIDE.

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 877-319-3075 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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User Questions & Answers

























Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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