****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Directions:
LOCATED IN THE CONTINENTAL PLAZA OFFICE COMPLEX AT 401 HACKENSACK AVE, 2ND FLOOR, HACKENSACK NJ.
THE CONTINENTAL PLAZA OFFICE COMPLEX IS LOCATED AT THE INTERSECTION OF ROUTE 4 AND HACKENSACK AVE, ACROSS FROM THE RIVERSIDE SQUARE SHOPPING CENTER. ENTER INTO THE CONTINENTAL PLAZA COMPLEX FROM THE NORTH BY MAKING A RIGHT TURN OFF OF HACKENSACK AVE AND FROM THE SOUTH BY MAKING A LEFT TURN OFF OF HACKENSACK AVE. FROM ROUTE 4 EAST OR WEST, TAKE THE EXITS FOR HACKENSACK AVE NORTH. THERE IS AMPLE PARKING ON THE DECK BEHIND THE BUILDING. FOR HANDICAPPED PARKING FOLLOW SIGNS. 401 IS THE BUILDING ON THE RIGHT FACING FROM THE PARKING DECK.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (800) 772-1213 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I Want to apply for SSA
I have tried to call you this entire week, in many times, I have spent over 50 minutes on hold, NEVER responded. I also try to rich out to them via email and guess what... They don't bother answering you. I Need my card.
I called from two phones (land line and cell phone) over 75 minutes and still no one to answer either one of the phone calls. Why the Social Security set up online appointments like the Department of Motor Vehicles. There's no way in the world that over 75 minutes and no one can answer the phone!
No one answers the phone and after waiting at least 30 minutes the phone disconnects. I've tried many times. This is big government. You can't walk in but you can't get anyone on the phone to make an appointment.
I need my social security ; I am waiting two years . I did the application and received the approved, but never sent my social .
Horrible service. I have been trying to reach the office for 3 days now. No one answers. There is insufficient information on the website regarding services offered. My son needs to submit a change of name. I am unable to find out if they will accept this in the mail or if I need to make an appointment in person. You can't make an appointment on line and there is no address provided to mail the forms.
Trying for a month to get assistance. Husband lost social card. Submitted as per instructions birth certificate and passport card.. Received the SS card but not the Passport card of birth certificate. I have spent many hours on the phone without an answer. The phone is cut off many times after an hour of waiting. I was told by the company that they never receive the papers and only send out the new card. So I am assuming the papers are in the Hackensack office someware. Service is terrible.
I went to this office for application to get a new ssn Card. But I didn't get anything. The receipt which you gave to me said, I should a new card within 2 weeks. Even though, I have tried to contact to you so many times as Call, however, I never contacted to you. How can I solve this problem.
How I find my social security benefits
Hice el trámite de mi social desde Marzo 2020 y no me llego, no tengo mi social, lo requiero, como lo reclamo?
Big shout out to Mr. Solis in hackensack office for helping me getting name changed straighten out. he was so nice and very helpful. Thank you!!
Hello, I would like change my last name after my marriage. I would like to make an appointment.
Our post office in Little Ferry say that they deliver My kids and mine 3 passports plus letters to correct my kids name, but the SS office lost 3 passport. How it happened and how can I correct my kids name without this document?
I have requested my first SSN card on March 4. But I didn't receive it yet.
Are you opening your office in March? Thank you.
I have been trying to call to make an appointment (with no luck.) As per your letter request, I need to make an appointment for my regular review case.
I need to make an in person appointment.
I waited for 3 hours to talk to a representative from SS. we set up a new account online, which I now cannot even get into. We also set up a call for Tuesday 12/1/20 at 1:45. i sat by my phone and did not get a call. I need another claims rep call appointment without having to sit on the phone again for 3 hours. I cannot understand why SS is so inefficient that I cannot get through either online or by phone! ABSOLUTELY AWFUL, SHAMEFUL!
Need an appointment for spousal benefits entitlement
I need an appointment to renewal my Social Security
Yes, like every government facility stress is to be related. But it has nothing to do how papered you are, and if you have the correct paperwork. So far everyone in this office was able to help me with anything that I required.
Need to file for unemplyoeement
I am on a fourth week schedule but did not receive my social security check today, Wednesday, October 22, 2019.
Terrible! Received a letter stating I MUST contact SS before September 26. At stake is $22,000, which is causing me anxiety because the letter leads me to believe that if I am unable to successfully contact you before this date...I may lose this money! I have repeatedly called and left detailed messages, but no one will call me back. Attempted to make an appointment to go in person, but wait time is 1 hour to speak to a human being!!!! I do not have 1 hour to waste holding. What a mess!
Hi Just like to say thank you to ms. Lazaro (window #6) for the help With a smile made my waiting easy after her help Thank you jacob