****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Hampton Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-592-2669 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Newport News Social Security Office
Norfolk Social Security Office
Portsmouth Social Security Office
Suffolk Social Security Office
Virginia Beach Social Security Office
I sat on hold to speak to an employee for 40 mins just to be disconnected. I called right back and this time remained on hold for 38 minutes before being disconnected. I waited to call the local office this morning at 9 am and was disconnected 4 times with in a thirty minute time span. There has to be a better way to reach these people because when I visit the office they claim they are too busy to see me.
The system disconnected 4 times after waiting
This office is awful. I have been trying for 3 days to get someone on the phone. I wait and wait and then the call drops! I am beyond frustrated, something needs to be done with this agency.
This site is not helpful, because I have tried to make contact and the phone call constantly drops. I need someone to help me. The fact that the Hampton office is still closed is crazy considering others are open. It is about time that people went back to work and stop using COVID as an excuse to stay home.
I was told a 15 minute wait before a representative could talk to me and to hold. I hour later still no response. Might as well go to the Hampton SS office and sit therel without an appointment since I can't even get through with a phone call.
I am trying to change my maiden name to my married name and I sent in all the paperwork they told me to which was the social security card application, a photo id, and a notarized marriage license and not only did they send me a letter saying I was unable to receive a card they DID NOT RETURN my marriage license and only returned my military Id. My question and complaint is WHAT MORE DO THEY NEED TO SEE BC I HAVE NOTHING ELSE. We can't even get NO ONE on the line bc they keep you on hold at that branch on 1521 hardy cash Dr Hampton VA and then after you wait 20-30 minutes it just disconnects and so now they have my notarized marriage license which they did NOT RETURN back and I STILL need my name changed but I can't even get them on the phone to find out what more I need or TO EVEN MAKE AN APPOINTMENT AND THE SAD PART IS...... THERE IS NO ONE TO REALLY COMPLAIN TO.
Hi- I need to change my name on my social security card. I know the offices are closed to the public, but is there a way for me to do that? I see on the website it says you can send it in by mail, but I'm not very comfortable being without my driver's license for an unknown length of time. Thank you so much, Madeline