****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Hickory Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Location directions: TAKE US HWY 321N APPROXIMATELY 3 MILES FROM I-40.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 888-877-1615 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Ive been trying for days to reach this office on the phone. whats up with this?
I need an appointment to apply for my benefits. I do not have access to a secure computer and prefer to speak with someone in person. I have tried to call for an appointment numerous times without success.
I had a phone call from Mrs Taylor at the hickory office. I had moved to Mo for a short time to help a friend. I’m moving back to Nc on the first I thought, I was waiting on my May SSI check to do the move. Today I get a letter saying they are stopping my monthly supplement payments because they need correct information about my name address or bank account! Why is it so difficult to get ppl to listen. I’m moving back to Nc, nothing else has changed. I was in another state for a few months. Why would that make cutting off my life support system help me in any way ? I’m going after my disability, not this waiting till I’m older.
Called on four separate occasions today. Waited on hold for about 15 minutes each time before being disconnected each time. I need help for my disabled son. Sorry service, I expect better. Eddie
Called on four separate occasions today. Waited on hold for about 15 minutes each time before being disconnected each time. I need help for my elderly father. Shame on you.
I need a social security card an a social security award letter
I am trying to update our bank account information. We have been hacked and have new bank account numbers that have to be given to Social Security to make sure the correct amount is placed into the new accounts. Please tell me how to do this. Thank you. Pat (Newton, NC)
I need to get a new social security card. I was wondering with the Covid 19 outbreak if you were doing this in person and if I need to set up an appointment.
I received a call from someone who said that he was calling about fraud committed on my account. It supposedly took place in Texas. The number on the phone was: 828-874-4935 and took place at approximately 3:50 p.m. today (9-24-2020). I tried to call your office, but was unable to reach anyone. When the individual asked my name, I became suspicious and asked for his name and telephone number so that I could call him back and he then hung up. Please call and let me know if any fraud has been committed or if he is the fraudster. Also, I was supposed to receive a death benefit when my husband died on March 18 of this year, but received nothing from Soc. Sec.
I need to have my name changed on I'd and social security card . I got married and wanted my last name changed
How do I get prove of income for the apartment I live in?
Need fax number or email address to send a dispute in about my child social security being stopped we are in a custody dispute right now and none had custody of her
My husband died on April 20, 2020. We both are and were on social security. Could you please tell me what I need to do to collect benefits from his social security.
I have been waiting since October on an application status and everytime I call I get an answering machine with no response or everytime I call people are telling me different stuff regarding to my sons application I feel out last year. I have been getting the run around since last year and has yet to receive his pay or his back pay! I need some answers
Took my mom Dec 6 and was told I would receive a call this week. Never heard back. Window 12. Applying for death benefits from were my father passed. Was to let us know if she could draw his current monthly pension
Brought my mom up there 12/6/19 to let them know my father had passed away and check on as benefits. Window 12. The lady was to call this past week and haven't heard anything.