****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Lansing Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 877-512-5944 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I have left several messages for a worker. He has not contacted me back. I have started a ssi claim for my grand son who I recently received guardianship papers for as well as his birth certificate. Need to know next steps
I need to get a copy of my Social Security disability benefits award letter.. Can I make a appointment?
Why have I not gotten my card replacement it's been 2 month ty
I called the 800 SS Office Number and asked about how to get a replacement card or my child who is 15years old. They said I had to call the local office and make an appointment. I did, the local office said I can do it online; they aren't offering appointments for replacement cards as it is not a dire need. My child had Drivers Ed a year ago and when we were to go into replace her card the SSO was closed and has been ever since. She needs the card to get her driver's permit level 1 and to take segment 2 for her. I cannot do it online because it states you have to be 18 yrs or older to get it online. How are we supposed to get a replacement card for a minor? I've been trying for a year!
I want to apply for SSN card. I would like to get an appointment for the same.
I know that the woman who I just tried to talk to heard me, and sounded like the same one, today, who was rude to me, and this time acted like she couldn't hear me.
Your representative, Kevin, just made our entire holiday. He not only efficiently and effectively helped us to make the change we needed to make, but he exhibited such professionalism, kindness and patience with us throughout that it set a whole new standard for customer service. We can't say enough good things about Kevin, and about how he represented the Lansing Social Security Office. Our thanks to Kevin for making our lives a little easier, and for making our exchange such a pleasant one - much appreciated, Kevin - have a great holiday! (p.s. I neglected to wait long enough to complete the customer service survey at the end of the call ... I hope this on-line review will suffice!)
I have talked to various people about my disability claim status and then received a letter which stated I was working durong months that I was not. I called Social Security twice this morning and was told noone was available - call back later. Poor service from an agency funded by tax dollars. This affects my ability to live. Not sometjing to be taken lightly.
I just spent half an hour on hold waiting to talk to someone about making an appointment for applying for benefits. I have already filled out paperwork online for this and my confirmation number is 91483314. I waited on the phone, and just as I thought I was being connected, the call just ended, as if maybe the person hit the wrong button and disconnected me. Should I just come up to the office to ask for an appointment? I really need to get this started!