****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Manassas Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind.
Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 855-210-0123 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Is the drop box at the Manassas office accessible on the weekends?
I repeatedly tried to get an appointment. With each call I followed all the prompts and waited only to have my call ended after 15-17 minutes of holding. I have thrived to do this online and am now locked out because the site won’t recognize my password and keeps telling me that it’s wrong.
I have called so many times and can never get through to someone. The machine doesn't even let you leave a message.
I came to the office and tried to drop off something, and there is no drop off box. The security officer did not pick up my letter and told me that I have to post. Why can't he just pick it up and put in the inbox for the office? You do not let me through to the office with your phone to make any appointment, and I cannot even drop a letter addresses to you. Please let me know how can I obtain your service?
Ive called soo many times and can never get through to someone. The machine doesnt even let you leave a message. I sent my info and paperwork for a name change 3 months ago and only received a letter says we received your info. I wanted to check if everything was okay but like i said no picks up.
I have been calling for weeks. I called 5 times today. 2 representatives even picked say hello 2 times and hang up. I urgently need my initial ssn my employer have been asking for it for a long time. I already have a work permit and all my information. 7weeks ago I talked to an agent that took all my information and told me I will have a call to get my appointment. I am still waiting.
I have requested a copy of my 2018 1099 over a month ago and have not received it. My mother did as well. She called again and could not get through. I have tried two days to get through. I am put on hold and then after several minutes I am disconnected. Please assist as I have to file my taxes.
4/9/21 @ 11:45AM EST: Called the Manassas VA Office today and spoke to a representative regarding a name change application that was received by their office 4/1/21. The agent was completely rude and could not provide the details of my records as it stands with SSA. What is the purpose of calling your local office if agents working there do not have access to your file for SSA? I specifically asked whether or not she saw my film name as I have provided her, she could not tell me whether or not my mailed in application was received, she could not provide the status of the office’s operations in terms of lead time for processing and most of all she could not provide a courteous mannerism to customer service. Constantly spoke over me and never let me finish speaking. In what world does a federal/state employee are trained to speak to the public in this way and not provide adequate assistance?
My experience is very similar to the last commenter's. I have called this office in July of 2020, immediately after receiving the birth certificate of my adopted son, to obtain an SSN for him. I was told by an agent that 'due to corona virus, our offices are only processing life and death matters, and you have to call us back in at least 3 months'. Fast forward to November, I call again. This time another employee says 'oh no, you have to file by mail. Download SS-5, attach his documents and send it to the office via USPS'. So I did that right after I collected the confirmation letter from the daycare that the child is alive and enrolled there (yes, you have to do that, because 'fraud!'). I receive the originals back in the beginning of February, no letter along those, nothing at all, just the documents in a quite rough shape (when sent in, they were in perfect state). So I start calling to follow up three weeks later and here are the responses I get: 1 call (3 weeks after receiving the originals) - you need to call in a week, nothing in the system. 2 call (4 weeks after receiving the originals) - we will provide the information to the manager 3 call (5 weeks after receiving the originals, Tuesday) - the information will be supplied to the manager, you need to call back in 2 days. 4 call (two days after the 3rd one) - you have to come in person to apply, and we only schedule appointments at least 3 months into the future. This is an awful way to treat people. Information that conflicts each other, blaming the customer ('You will need to prove to the manager why you didn't apply immediately' - I did! I did!). Not really sure what to do here, I guess I'll wait for the scheduled appointment that will be sent in mail.
Well, initially I was thrilled to be talking to a human so quickly but realized FAST that help was the last thing I was getting. When I had called previously trying to make sure I was following the process correctly I was given different information by a different employee than I was today. So now I don't know which procedure to follow. Which employee was lying? Also, I was interrupted so many times that I literally had to yell 'STOP' at the employee to beg of her to let me ask my question. When did customer service become, 'allow me to interrupt you to the point of tears?'. In no way did I feel heard, understood, or helped. Thanks for nothing Social Security Office Manassa, VA....thanks for nothing.
Hace aproximadamente tres semanas yo. Mandé mis documentos para que me enviaran mi seguro social. Pero sigo esperando aún no me llega.
This is office is a mess, I send my documents on Aug 2020, for a name change and I got my new SSN card but never got my original documents back, I have been calling since September they don’t tell me where is my documents neither accept that they lost it, I lost my way what to do where to go,
I would like to find out how much I will receive monthly as a survivor, as my late husband died 5 years ago. I will be 60 years old on my next birthday and need the income. I had previously called but was told I would not be told over the phone, I would have to talk to someone face to face. I would like to make an appointment to come in and talk to someone. Thank you,
Hi officer, I have dialed the SSA office phone (800) 772-1213 for a week but no reply. My husband has made a call to apply for his new social security number and the officer in the phone answered that will staff call him to make a reservation these days. But we have waited for more than ten days and no call comes in.
I'm in the US for the German government for five years and would like to apply for an SSN. Unfortunately the offices are closed. Can I make an appointment for the Manassas office?
I become an USA Citizen and would like to update my Social Security card. Can i get an appointment to the office in Manassas?
Nesecito solicitar el número de seguro social por primera ves las oficinas están cerradas como puedo hacer?