****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Medford Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-931-7943 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I just experienced the assistance of a very helpful staff member regarding benefits returned to SSA by the bank. She was both very courteous, informative, helpful and professional.
I try to apply for retirement and the site keeps asking about disability. I do not have a disability. I am simply trying to apply for my retirement benefits. I am 3 months away from my 62nd birthday and I do know I am able to apply 4 months in advance.
Where in the website do I report that I have gone back to work? Thank you!
Your MySSA help desk instructed me to call my local SSA office, but nobody answers the phone. The phone has been ringing for 59 minutes (so far) with no answer. My “local” office is 75 miles (one way) over an icy mountain pass, so I can’t just pop in to ask questions or schedule an appointment. There needs to be a way to contact this office, or at least schedule an appointment, through your website. Otherwise I can only assume that this is being done to deliberately subvert citizen’s rights to access the benefits they’ve been paying for their entire adult life.
I've been on hold for over an hour, listening to messages and waiting for a person to respond. Last time I tried, their excuse was COVID. Today, I'm not giving up until they pick up.
I am Deaf legal guardian to my son i have papers need help filling them out .i phone social security head office they say hold on till the office opens is the medford offices open I need an appointment with them to go over papers with them in person i can use ubi type back and forth will be just fine thank you .
I've had been on Social Security since 2010 and I'm doing wonderful thanks to the Crew that has been in the process of suiting my needs.
I stayed on the phone for over an hour waiting for a specialists to assist me with a letter from Medicare. The phone call was cut off after it rang as though I had gotten through to a real person. This or worse happens every time I try to call.
Just want to make appointment! Why can't that be accomplished inline? You obviously don`t want to take calls because you never answer the local #. if you call the 800 # you will most likely die of old age or a heart attack brought on by the stress of waiting on hold. All I want to do is make an appointment!
I am unable to be on hold on the phone for an hour. I agree with the below comment that expecting people to do that is absolutely OUTRAGEOUS!!! Is it at all possible for a government agency to be accommodating to the general public? I work FT, but would like to schedule an appointment to discuss the option of taking my social security prior to age 65. How can I possibly make an appointment online for May 1, 2 or 3, 2019?
My SSDI is being garnished again and your letter to me doesn't state who only calling them my representative. I can't call you because you make it impossible now. I only have a bicycle so can't pedal 40 miles to your office. I want answers not the run around.
Waiting an hour on the phone is outrageous to make an appointment! I'd like to schedule an appointment mid afternoon I am on Medicare. I would like to find out a better program with Medicare. Current A and B program.
Hello, I am very frustrated as I have called your office (specifically Gabriella) back 3 times and have heard no response. I am trying to get my infant son enrolled in a program for premature babies, and am already incredibly stressed. To be kept in limbo like this with her lack of response is awful. She called me once , and I called her right back but she didn’t answer or call back. I’ve waited weeks!!! This kind of service is ridiculous. Please help me get the resources I need for my son. Jacqueline Swartz