****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Muncie Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedLocation Directions:
LOCATED 4 BLOCKS NORTH OF HIGHWAY 32 IN DOWNTOWN MUNCIE. DIRECTLY ACROSS FROM MUNCIE CENTRAL HIGH SCHOOL.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-964-7586 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I just spoke to a gentleman at your office and he was very helpful. Excellent customer service, understanding and explanation of what I needed to do. Thank you
Awful horrible service. Rude and combative right off the bat. Unhelpful, no real answers. Did not listen to what I said and tried to tell me 'you didn't tell me that'. Every time you call this office these people are AWFUL. I don't know how you keep your jobs.TERRIBLE RUDE EMPLOYEES.
Unhelpful and unreliable. I have been trying for months now to get a replacement social security card only to find out they literally lost my information. Now how am I going to get a new social when you have all of my proofs of id?
They have bad customer service and mess up everything. They blame it on you when it was their mistakes. They don’t try to help with anything. They rather tell you that you have to fix it yourself even if it wasn’t your mistake.
Lady who was 'working from home' was VERY rude and totally unprofessional. She repeated the same thing 3 times....when I informed her if understood the first time, she replied,'Don't get smart with me!' I reminded her if had nut yelled, cursed, or called her names. She again told me I had been smart with her. I informed her I am smart and educated. She hung up on me. Great people to help citizens.
Who do I send my check stubs to for my daughter's ssi. How should I address the envelope
Called to make an appointment and was told what I needed could be taken care of right on the phone. Mr Davis was professional, courteous and knowledgeable. Only took a few minutes and everything was completed. Thank you.
I obviously needed to speak with someone; however, OMG! The number of prompts are ridiculous. How do I speak to someone? Is there a direct number that can be reached from one organization to another? I'm sorry to say, this is just unacceptable.
My S.S. card and Birth certificate were stolen. I need to see about getting a new replacement for both.
They are kind and very helpful
On January 5th around 11:30 am i call the muncie branch to ask questions in regards to my daughters replacement social security card. I talked with a women that was very rude and made very unprofessional comments. When i asked to speak to a supervisor she hung up on me. I have never talked with such an unprofessional person like this before. i highly recommend that you go back to the time and date listed above and listen to the way this women talked to me. You can also use it in training lessons of how not to speak to a person in need of help. I hope that this is taken care of because she should not be allowed to talk to anyone like this again. Thank you
I mailed in paperwork for a new SS card awhile ago and havent received my new card.
I need to get my 16 year old a replacement social security card. Mailed a form in in July. Still no response. How do I contact someone local. He cannot get a permit until he has it.
I need a replacement social security card
I need to drop off some papers n get a couple of other things done also
I called this AM, needed to enter an extension number...no extension numbers, nor directory of names listed on this site. This information was not given on telephone recording either. Very frustrating!!
I turn 65 in August. Do I just come in or do I need to make an appt. to sign up for Med. Insurance.
I need to get a replacement social security card. How do I go about this?