****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The New Albany Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedLocation: FROM I-65 TAKE I-265 WEST. FROM I-64 TAKE I-265 EAST. ONCE ON I-265 TAKE THE CHARLESTOWN RD EXIT. PROCEED SOUTH ON CHARLESTOWN RD TO 2ND TRAFFIC LIGHT. TURN LEFT ON TO BLACKISTON MILL RD. GO ONE BLOCK AND TURN LEFT ON TO BLACKISTON BLVD. OFFICE LOCATED IN FRONT OF SOUTHERN INDIANA REHAB HOSPITAL AND BEHIND SAM'S RESTAURANT AT CORNER OF BLACKISTON MILL RD AND BLACKISTON BLVD.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-331-9073 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Louisville Social Security Office
Louisville KY Social Security Office - Main Office
Louisville Social Security Office
Slow phone service. I have been trying to get a hold of someone for months and haven't had any luck getting someone to answer.
I have recently gotten married and I'm wanting to legally change my name. I would like to make an appointment and know what all is needed for me to bring at this appointment. Thank you.
I would like to make an appointment for in person at the new Albany, Indiana location.
To whom it may concern, I am trying to contact a live person online to start the process of Survivor's Benefits. I need to ask questions but the lines are constant busy signal. How do I talk to someone? I have been on the phone with a ringing line for over 45 minutes.
I am absolutely appalled by the inefficiency, unavailability and overall incompetence of the staff at the SS office in New Albany, Indiana. I have been trying to correct inaccuracies in my case as well as get my late husband's SS number for filing spousal benefits. Whoever is at extension 19731is completely ignoring my requests. Her message says that she "can't return any phone calls" so how am I supposed to speak with her? She never answers her phone and I have called 12 times this week, not including the 9 times before noon today. Is there another employee who will help me?
One area of improvement that I would suggest for your office is to work on the courtesy of the agent who answers the phone. People who call this number are not going to be experts on all the details of applying for Medicare.
I've been calling about my sons disability back pay I'm not able to work because of covid and his health issues, she sent a letter stating once she got his bank information shed deposit his back pay hasn't said its installment every six months. I've called and left number of voicemail she will not return my calls she has been rude and disrespectful every time I need get advanced on his back pay due to me not able to work and bills need paid and my car needs fix.
I would like to know if they accepted my application so that they could send me my insurance number card