****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Hours: Monday: 9:00 AM - 4:00 PMTuesday: 9:00 AM - 4:00 PMWednesday: 9:00 AM - 12:00 PMThursday: 9:00 AM - 4:00 PMFriday: 9:00 AM - 4:00 PMSaturday: ClosedSunday: Closed
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 855-207-7084 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Las Vegas Social Security Administration Office
Nevada Social Security Office
North Las Vegas Social Security Office
I was just wondering if I’m able to schedule an appointment in order to come in with my State ID to verify for my duplicate SSN Card application, or do I just have to walk in at any time within 45 days?
Social Security Henderson, NV Location One of my biggest pet peeves, especially someone who has been working in the corporate world for over 20 years; is people that are having a bad day and they take it out on others. This is the Social Security office; you are playing with peoples livelihood, peoples, benefits, and more. If you are not emotionally stable to deal with people who have disabilities & mental health issues, you might need to look for a new job. Nobody made you sign up, nobody made you come into work that day; if you were having a bad day, you should've stayed at home. This seems to be an ongoing issue at this location.
I was pleased to have my phone call answered within 3 minutes this afternoon at 2 PM! Got a prompt answer to my question. Happy with the service.
I have been calling the main 1-800 # for several weeks waiting on hold for up to an hour each time. I call exactly when the phone line opens up for calls at 8 am with no live person ever answering, I try later in the day with no success, I can't get help on the website because I receive ssi not ssdi. I have emailed and tried ssa office near me but can't get anything resolved. I have limited income and no vehicle and not always feeling well so getting transportation to Henderson where I am told now I have to go is extremely difficult for me. I need my address changed and for my benefits to be direct deposited to another bank account instead of direct express card.
Takes over an hour to reach someone. Documents not processed. Had to resubmit documents. SSA agent not local could not assist. Told me to resend documents, but to FAX. As expected the FAX number would not connect.
This is absurd. I have called the office well over 10 times and have yet to speak with anyone. After waiting on hold for well over 15 minutes the phone begins to ring and I am sent to a voicemail box that is full and I'm unable to leave a message. On top of that, the call ends directly after and I am required to call again and again. Writing this comment/complaint as I am waiting on hold yet again. I really hope everyone else isn't experiencing the same situation as this is terrible.
The people that work the phones here are absolutely ridiculous. They have zero patience, no manners, no couth, and have zero professionalism. Do yourself a favor - Call other offices. Go to other locations. They will waste your time, treat you like garbage, and completely frustrate you. Just imagine - getting rude behavior and ZERO ASSISTANCE from taxpayer funded govt. employees.
The Henderson office is full of Super Stars! These wonderful people are so committed, professional and kind I am in awe. I had an urgent issue and given the Coronavirus situation the office is not readily open however I exercised some patience getting through the busy phone lines " listened to directions offered" and got through as I was told I would and was blessed to have Shawnna answer my call. With her help and direction my issue was resolved, which was a huge burden lifted for me. How rare to have your issue resolved so quickly. Even the Security Guard was very kind and helpful. KUDOS to the Henderson Social Security office it is well run and staffed with intelligent, kind and dedicated employees. A huge thank you.
I need to schedule appointment because I have been trying to get my social security account online but I failed
Extremely efficient and helpful!
Called number to report changes to SS income and after waiting an hour on phone was told to go to the office to give copy of wk stub and letter to the rep regarding changes, and also to set up needed appt. for later date on acct, payee. The rep stated all this must be done at the office. Went to the office and was informed they are not open to see clients even though information show they are open. Was informed to mail anything to office on changes and to call back SS about an appt. to set up. This is not the first time misinformed so wanted to give feedback this time.
I want to apply SCN can you tell me the processing time ?
This is a nightmare. It took 2 days to make an acct without getting locked out again. Now, in Nevada you cannot request replacement ss card online. If you cannot reach anyone or walk in and get it done than WHY is it not workin online? I spoke to someone and she told me to go online. Ive been furloughed almost a year and need new ss card asap for new job.
Im trying to find out, if I retire at 65, how much will I receive. Im 65 in march.
Been trying to call ur office but it will not let me call.
How do I get an appointment? I received a letter stating I might receive more benefits switching to my own SS rather than continuing with survivors benefits of my late husband. How do I get any info? PLEASE DIRECT me. No one answers the phones, I cannot find what I need online.
I mailed in my real id and application for s.s.card replacement over a month in ahalf ago and still havent received my s.s.card.This is unbelievable.Just got off phone yesterday with them and they have not even scanned my id yet.This is wrong
When I went to DMV to renew my driver's license, one of their requirements is a copy of my Social Security Card. I searched our entire home and can't find it and they won't accept your letter to me regarding my SS Pension since I'm retired. My license had expired now and badly need your assistance for a replacement card. I tried to do it via your Website but after inputting my last 8 digits of my credit card as requested, I got the message that you cannot identify me and I don't understand why. So, need your help for a replacement card.
Wrote a previous comment today explaining the horrific service , how they've lost my original documents and have now lost my home and nearly all i own because i cant get the required social security card to get unemployment benefits. Ill be contacting my local congressman the news and anyone else who will listen. Your actions or lack there of are criminal
I mailed in my original documents July 12,2020 along with my social security card application. I was told when i mailed them that it would take approximately 3 weeks before i would recieve them back along with a social security card. its now been 9 weeks and i have NOTHING!! I now have no drivers license no birth certificate and NO SOCIAL SECURITY CARD!!! Everytime i call which has been nearly a hundred times since August 1st 2020 ive been told they are looking in to it or I will receive a call back. but most often i just get hung up on, like today 6 times already ! They will talk and when i ask a question the dont want to answer they hang up on me. Ive asked for the supervisor im hung up on i ask there name im hung up on. I have not ever been rude or discourteous to the agents to warrant this. im desperate !! Ive lost my home now because i cant provide a social security card to get the Pandemic unemployment without a social security card!!! THIS IS CRIMINAL AND SOMETHING NEEDS TO BE DONE!! Ill be contacting my local news and government agencies as it seems The social security office isn't going to do anything now. i cant even afford to replace the documents they required and then lost!!
Called to speak to someone to help with disability someone said they would call back. Waited all day no called.
I cannot get online not recognized in system. I cannot get anyone from social security office in Henderson, Nevada to call me back. Trying to get enrolled with Medicare I turned 65 years old end of July. I am not on social security. I want Medicare and additional health insurance plan with PPO plan please help me thanks
I never received my original documents back. I spoke to a lady 2 weeks ago and said I would have them in 3-5 days. I have called everyday and no answer. I really need these documents back as they are my entire families private information.
I need a. Appointment to see a worker as there is a block on my online a cess due to previous Stolen Identity issues. I need to set up a new Direct Deposit.
I need to talk to someone. I need my 2019 year end stmt. How can I get it? I don't have access to a computer.
I sent in an overnight USPS package with name change court documents, original ID and ssn card, and social security card app. Tracking shows delivered but have not heard anything back
I am reaching 62 on 9-17-2020 and I like to apply SS income. I like to make an appointment on 6-17-2020 to apply SS Income. Can I apply 1/2 of my husband's SS Income and leave my own for the future? Thanks GOD BLESS AMERICA
Hi, would like to ask if you can direct deposit my parents' monthly US pension to HSBC henderson branch. They are currently with Bank of America and thinking of transferring to HSBC. Thanks
Hello! I called earlier, waited for 30min and then the call just hung up. My wife and I mailed in a couple applications for replacement social security cards and were wondering the status of them. Please e-mail me with the status or for my phone number so we can talk on the phone. Thank you!
Am I still able to come to my appointment on April 17? I tried to apply my retirement social security on-line but they wouldn't accept my social security number.
I heard the computers are down at the office for the 2nd day.
I received the IRS paper saying that overdue tax account will be given to a private collection agency. To collect. Social Security is taking out $187 a month from my check will that mean you won't be taking it out every month I would like to talk with you on that matter thank you Mary Harris
I would like to make an appointment today 12/6 or Monday 12/9. Thank you.
I would like to make an appointment.
I would like an appointment today; Friday, Nov15, 2019, to review my status, Thank you
I applied online. Recieved papers in mail. The contact person will not call me back. I am locked out of my ssaccount. All time sensative forms. So yeah .. no help at ALL. REALLY disappointed.
Dear sirs,,,, I have been calling and getting hung up on twice already. No one will help me. I need to make appointment so bad. Please email me. Your right down the street. If your not gonna call people back why you you let us wait for hours.
I have been on hold for one hour and 10 minutes today July 30, 2019 without successfully getting a person on the phone. I need and want to schedule an on site appointment with SS office located at 10416 S. Eastern Ave Henderson NV 89052. Calling a general phone # 1-800-772-1213 has been unsuccessful for me to reach a person. Thank you
The Las Vegas office seriously mishandled my case, and marked my children as 'whereabouts unknown' after giving me a runaround about receiving the benefits due to them after I started disability. I need this handled, ASAP.