****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Oakland Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Location directions: LOCATED IN EASTMONT TOWN CENTER, 2ND FLR STE 263- EAST 580 EXIT EDWARDS RIGHT ON EDWARDS TO 73RD AND MACARTHUR- CROSS MACARTHUR TO RIGHT TURN ON SECOND DRIVE WAY - ENTER AT EAST ENTRANCE OF MALL. WEST 580 EXIT KELLER, LEFT ON MOUNTAIN, LEFT ON EDWARDS CROSS MACARTHUR BLVD, TURN RIGHT INTO MALL'S EAST ENTRANCE - NEXT TO OAKLAND POLICE SUBSTATION LOTS OF FREE PARKING- BUS LINES TO EASTMONT MALL.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (888) 527-9329 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I am a social worker and I have called with a client on two occasions and have been on hold for nearly two hours until I receive a message stating that there was no one available at this time. What are my options at this point in order to check the status of her application.
It’s so hard to get through to the eastmont town center office I missed my appointment because the phone is always busy. Then I call the other number and can’t get any help.
I'm really highly upset with this department I sent my license in to get a replacement card and they put down that they did not have my license I had proof that I put my license in the envelope with that S5 form but they kept telling me they didn't have it I called downtown office they were the only one trying to help me find this license they even said if they opened it and put it in the system then the license had to be at eastmont Mall office I had a person hang up on me she got so upset because I was just asking trying to find my license you guys put me so far behind trying to get my passport which is going to be impossible for me to do in time for my travel in January I had to go stand in line at the DMV to reorder me another card I spent $35 for nothing now I'm going to have two licenses they had to audacity to put my card whoever found it in a envelope and just mail it to me I didn't get an apology letter I didn't get nothing you guys are cold you put me through a lot you jeopardize my trip you jeopardize business I was supposed to take care of because I didn't have a license you guys are wrong what you did to me somebody needs to call me and apologize or write an apology and somebody needs to send me my $35 check, you guys did to me very wrong I already know nobody's going to respond or even give me a formal apology for all the hell you guys put me through all I can say is you guys are wrong you guys are wrong you did me wrong.
I need a social security card replacement