Address

1100 E Holt Blvd
Ontario, CA - 91761

Phone

(866) 331-2216

Fax

(833) 950-3373

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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11 Comments

  1. Oct 19, 2022

    I went to the Social Security office today for the 11th time re: missing check and numerous phone calls. Finally after getting the run around for 6 months I was told by this pleasant and professional gentleman to return tomorrow to get a one time check. I have had mostly pleasant agents but today was best.

  2. Aug 10, 2021

    This review is for the person at the Ontario Social Security Office, who had my mother hysterical and in tears over the phone. People call the SS office for assistance, after putting in a lifetime of hard work. You don't treat people the way you treated my mother. For starters, the SS employee answered the phone by saying, 'what do you want?' Who does that? She then proceeded to bully my mother who needed assistance and then hung up on her. To that SS employee, you are awful. The people deserve better. Check the call on 8/10/21 approx 9:40 am.

  3. Jul 20, 2021

    First off, I think everyone here needs to take a breather dealing with the ongoing pandemic. Now like it or not, everyone here is calling this office to ask for help of some sort. For the people at the social security office helping, it can't be easy talking to everyone, sometimes being able to help and sometimes not, regardless of which still having to receive and swallow the crap everyone gives them. Lets face it it's not a easy job. I know everyone has different experiences, my experience was actually quite pleasant. The person that assisted me for a brand new application was wonderful. He was very thorough with me, and answered my questions with more information than I requested... Given that... I think everyone should cut these people a break....

  4. May 11, 2021

    Horrible customer service. I wish I knew the lady's name that answered the phone because she was very rude and offered no help. Just snobby and condesending.

  5. Apr 14, 2021

    The representative I talked to today was just so rude and short with me, I was being as kind as possible but she kept snapping at me if I spoke. I was asking my roommate to finish my call because she was openly annoyed with my lack of knowledge of what she needed (I offered more than she wanted to know) Ultimately she said she was going to have someone else help me, I had to apologize for speaking without permission. I had my phone on speaker- my roommate couldn’t believe her tone with me. She then said she was going to put me on hold. She didn’t put me on hold, she hung up on me. I was relieved to get a different rep when I called back. However, clearly, they both sound like they hate their jobs.

  6. Sep 14, 2020

    Hello! I became a US citizen, and I want to notify my status and change my legal name to the local social security office. However, I am aware of the current situation with coronavirus and such. Will the social security offices be opened around this time?

  7. Jul 20, 2020

    I just want to know is the office is open .and what do I need to change my last name of my social security

  8. May 9, 2020

    I need to get a replacement social security card. I heard that I need to go to a nearest social security office. What do I need to go with the filled out application form? Is my driver’s license is enough for identification requirements? Please advice . Thank you.

  9. Mar 20, 2020

    Hello! I became a US citizen, and I want to notify my status to the local social security office. However, I am aware of the current situation with coronavirus and such. Will the social security offices be opened around this time?

  10. Jan 17, 2020

    I am receiving social security and working but preparing to retire. CALSTIRS said I should see if I qualify for social security part A. I believe I have part B” but I would prefer confirmation of that as well. It would be best if If I can have an appointment either in person or by phone.

  11. Sep 4, 2019

    Im not experienced with the people or the runnings of other S.S. Offices but the Holt office in Ontairo California has alway been very attentive to its citizens, yet still moving things along quickly. Most important, they always seem to have the answers and/or have never failed to respond with an answer or avenue in an timley maner. However, return calls from your message center arent very reliable and not having a after hours message center for the customers who have letters with active buiness. (Perhaps the last 4 of the social security number). ** Today I cancelled every5hing and stayed home for the scheduled call and when it hadn't arrived after one hour I left 2 call back requests in your 'call back' center and nothing.



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Ontario Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits.

Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed



Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 331-2216 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment form below.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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