****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Oroville Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 331-7130 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Chico Social Security Administration Office
Yuba City Social Security Administration Office
Friendly, patient, professional
Waited over 20 minutes waiting for the next available service rep only to be told all are busy. Then got hung up on. I just wanted to know where to send a W-4V to change my withholding.
I just called Oroville social security office to get 'general' information , but the woman was completely rude. When I asked her name, she hung up on me. Since I had waited 15 minutes to be connected, I just didn't have the patience to do that again. I usually write down the name of the person immediately -- but since this was just for generic general information, I never expected someone to be rude.
I have received a letter from the Oroville social security office, saying that I need to send in a completed form for homeless food money and unemployment payments. I have tried to reach you, but cannot get through. Can I please make an appointment with you so I can ask some questions, and send in your requested forms.
Oroville, California is not responsive in the least. I/we have left at least 10 messages and never receive a call back. Well, when they did call back once and my son, who is disabled, answered the phone and told them what he needed they hung up on him. He was thrown off SSDI for what seemed like an unwarranted reason. We responded and 3 or 4 weeks later we still have not received a response. It may not be important to this office or social security but it sure is important to my son who can't pay his bills and may be thrown out of his home for non-payment. If we call the general SS number and wait 2 hours for someone to pick up, they just tell us to call Oroville. Our son can't hire a lawyer unless he has been off SS for a year or more as it doesn't pay enough for them to take the case unless there is enough money they can collect for their fees. Ya, we need more and bigger government. The bigger the government the less effective they are ...
I was contacted by an agent who told me to call the local number and skip the extension prompts and tell them I am returning their call but the phone system does not ever connect you with an agent and if you use any of the prompts or wait on the line your call is eventually disconnected. After multiple attempts I gave up and tried to make an appointment using the number on this page and that was also unsuccessful. I am an essential worker and I go to work every day. For people to have so much trouble with something as essential as Social Security is completely unacceptable. My issue is important and it is still unresolved.
I was supposed to receive my first social security card in mail, but when nothing happened I decided to give them a call to ask how I could get it. I called for MONTHS! Every single time they told me they are going to put me on a list and the manager will call me back to schedule an appointment. Three months later, the same story. I still don’t have a social security number and they are not doing a better job at solving the issue. Today they just hung up on me when I was trying to explain I need my number asap and nobody is contacting me to make an appointment. Oh, and I seem to miraculously disappear from the list every week or so... very very bad service!
Social Security is an essential part of life in this country so for the phone number to not be updated for butte county and them not responding to emails and etc. after months of trying to get a hold of them is disgraceful.
Your employee Carla is rude. She is the first one at your office that has been so rude and wouldn't give me her name. Hopefully, that won't happen again in the future. She represents your office and didn't do a good job. I just had some general questions.