Address

332 Main St
Poughkeepsie, NY - 12601

Phone

877-405-6747

Fax

(833) 926-2689

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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26 Comments

  1. Dec 2, 2022

    This was a very unhelpful service. The representative I got was rude and hung up on me mid call.

  2. Apr 18, 2022

    How do I request a copy of my benefits

  3. Apr 8, 2022

    I’ve been trying to call for a few weeks now in regards to an application I submitted for a name change back in January. Either no one answers, they say they will get back to you and they don’t, or they hang up mid conversation. Poor customer service.

  4. Jan 11, 2022

    Doesn’t make much sense that they require an appointment but nobody answers the phone.

  5. Dec 17, 2021

    Need to talk to a Rep. I been trying for days and hours. Received a letter ln the 2022 income and benefits dedictions which is wrong

  6. Dec 1, 2021

    I need to make an appointment, I need to correct my name in the system, my social security shows my last name as a middle name.

  7. Nov 15, 2021

    This office is absolutely USELESS and Incompetent. My child was born just before the pandemic hit, and the hospital never sent the paperwork to get a ssn for my son. I then submitted the paperwork and supporting documents. I have not received ONE BIT of communication from this useless office in regards to the status of his ssn. I have called countless times and have been told that they don't have anyone in the office...I'm sorry but the world did not end, and everyone else has been back to work for MONTHS, so why can't the Social Security office do its job in its office? I have been told countless times that a manager will be in contact with me about my son's ssn. Guess what, I have not received one call back or email.

  8. Oct 25, 2021

    Terrible. I’ve been waiting for them to fix my account. Every time I call I get nowhere. Today I’ve called five times only to get disconnected. It takes forever to fix their error and fix my payment but they were sure quick to deduct the Medicare from the already low amount I receive.

  9. Oct 18, 2021

    Today I called the Poughkeepsie SSA office to find out if my Medicare Part B application was received, as I sent it electronically a month ago but have not received any type of notification that it was in fact received. A very pleasant gentleman named Mr. Yi answered the call and spent a fair amount of time searching for my file. He finally found my application and apologized for taking so long, which was not necessary at all, as he was helping me. I can't thank Mr. Yi enough for his time, patience, courtesy and his professionalism. I was expecting the worst after hearing stories from other people and reading some of the comments here, but found my experience to be quite the opposite of everything I heard and read. Thank you again for your excellent service! John

  10. Aug 23, 2021

    Hola necesito recuperar mi social perdido.

  11. Aug 9, 2021

    I have been trying to get a hold of someone at this office regarding an over-payment letter I received but it takes forever to get through and they keep disconnecting me as well.

  12. Aug 3, 2021

    I will say that the security here is sloppy and unprofessional, but the actual working officers are on your side. My props go to the 2nd agent on my case, whose name I should have learned -- you were a dark-skinned woman, and you saved my life! Thank you eternally for bringing me justice almost a decade after my Mother's death.

  13. Jul 29, 2021

    Thank you Ms Garcia, Your supervisor called and has taken action just as you said. Much appreciated. Thank you again. Bill

  14. Jun 28, 2021

    For the past two weeks, I have been trying to contact your office, after waiting on the phone for a while, I get disconnected. I have faxed my documents twice and according to the main office of SS the information is not in the system. I need assistance and I don't seem to be able to get any.

  15. Jun 3, 2021

    I sent in my driver’s license & original as per your representative which was incorrect information. I didn’t have to send in my drivers license and then they tell me it takes 90 days before I receive my new Social Security card with my marriage name on it and it’s been over 90 days and as of yet I have not received my original copies information drivers license or original wedding license which I was told I would get back into weeks, so I had to pay to get my license back to DMV and still no Social Security card!! I’m looking to speak to a supervisor because this is ridiculous

  16. May 28, 2021

    I have never encountered more rude staff. Unbelievable that our tax dollars go to this. Blamed me for bad advise given by this office.

  17. May 12, 2021

    I called Pougheepsie office for help with a matter. I did understand by the end of the conversation that the social security office was unable to help me with this matter. However the women I spoke to was extremely rude. She continued to speak over me when I was trying to explain why I was calling, and was very short. I do not feel that anyone in public service should speak to a caller in this manner. I hope there is recordings of phone calls, so someone could listen to this conversation.

  18. May 11, 2021

    I have spoken to this office by phone on 3 occasions and every time, before I even begin to say why I am calling, the person I talk to is already annoyed. It starts at “hello” and doesn’t change no matter how pleasant I am. Makes me feel pretty hopeless for getting what I need attended to, processed and done. Today’s phone call was about getting my name changed due to marriage so I can get an EIN number for my new business. After harshly being told I need to Mail in the documents and will get my SS card in possibly several months, I started to explain why I need it sooner but was cut off and very angrily told that unless I had a dire emergency, I would have to Mail my documents in and wait. When I was able to explain that I can’t start operating my business without an EIN # and to get that my name and SS # have to match, she angrily asked me my name and phone number and told me somebody would call me in a few WEEKS to schedule an appointment for sometime after that. Her attitude makes me feel like she just tossed my name and number and nobody’s going to be calling me to set up an appointment. And it all started with “hello”. Apparently that’s a fighting word.

  19. May 10, 2021

    Do I have to make an appointment to enter your business? thank you

  20. Mar 26, 2021

    I have an appointment and no one is answering from the Poughkeepsie office.

  21. Mar 3, 2021

    Llamo para contactarme con ustedes pero no entra la llamada. El motivo que les escribió es que necesito ayuda Es económicamente por qué no estoy trabajando cuidó a mi niña que es especial.

  22. Dec 7, 2020

    They answer the phone in mins

  23. Dec 2, 2020

    I need ssn card new I want to make a appointment date thanks you sir

  24. May 26, 2020

    Hello just wanted to inform you that I received a call from number 443-828-2096 informing me that I have an issue with my Social Security number andIt has been suspended and I need to call back with information. I’m sure it’s a scam just wanted to keep you updated

  25. Mar 6, 2020

    To whom this may concern, I hope this email finds you well. I have been recently called by scammers, and I was pushed to say my Social security number. I am writing to request for a new Social security number.

  26. Feb 6, 2019

    Last time I was there-I live way south, in Carmel NY-I came out in the middle of my car being stolen. Can I use the Greenburgh office, or Danbury? It's all Federal, right?



Did you see a problem with this listing?

****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



Alternative Phone number:

1-877-405-6747.The Poughkeepsie Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.THE OFFICE IS LOCATED 2 BLOCKS EAST OF COLUMBUS DRIVE (EAST-WEST ARTERIA L) ON THE RIGHT SIDE OF THE STREET. MUNICIPAL PARKING IS LOCATED TO THE LEFT OF THE OFFICE ON CATHERINE STREET AND TO THE RIGHT OF THE OFFICE 1 BLOCK SOUTH ON CANNON STREET. DIRECTIONS FROM RT 44/55 - TAKE THE ARTER IAL TO CATHERINE STREET, TURN LEFT. THE OFFICE IS LOCATED 2 BLOCKS SOUT H (STRAIGHT AHEAD) ON THE CORNERS OF MAIN AND ACADEMY STREETS. DIRECTION S FROM RT - 9, TAKE THE MAIN STREET EXIT AND TURN RIGHT.

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 877-405-6747 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question






User Questions & Answers





  1. Posted by User onMonday, March 8, 2021

    Depends on the time of day









  1. Posted by User onMonday, March 8, 2021

    Once you’re seen it’s good





  1. Posted by User onMonday, March 8, 2021

    No













Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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