Address

601 Allerton St, 2nd Floor
Redwood City, CA - 94063

Phone

(888) 860-5582

Fax

(833) 571-0638

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

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13 Comments

  1. Apr 4, 2021

    According to the SS office web site it does not appear I qualify for any SS retirement benefits. I am 62 years old and would like to get a refund of the money that I have paid in to date. How do I get these funds?

  2. Dec 7, 2020

    I need an appointment to speak ot someone about medicare. Your phone wait is too long - 2 hours. I am teaching from home and that is too long a wait.

  3. Sep 8, 2020

    I AM CALLING DURING BUSINESS HOURS ( TODAY 09/08/20 @ 3:00 P.M. ) YOUR RECORDING SAYS WE ARE CLOSED CALL BACK DURING NORMAL BUSINESS HOURS. PLEASE ADVISE.

  4. Aug 26, 2019

    AUGUST 26, 2019 I applied for a Replacement Social Security Card over 2 weeks ago and have yet to receive a NEW Card. After having my purse STOLEN THREE TIMES on Sam Trans Buses! These THIEVES have 2 NEWLY ISSUED California ID and 2 Social Security Cards! Everything they need to impersonate me and screw my LIFE UP EVEN MORE! What are you going to do to PROTECT ME I certainly hope it's a better plan than your SYSTEM WIDE SECURITY BREACHES! I'm concern about the illegal use of my name sake! I NEED MY NEW CARD LIKE YESTERDAY WHERE IS IT!

  5. Jun 13, 2019

    Hello, I am trying to make an appointment to come in to find some of my father's missing Social Security checks, I am his trustee/ POA. I would like to see if you could go through 2017 and 2018 to see if he has cashed these checks or if he has lost them. I would appreciate your help in this matter. Thank you

  6. Apr 11, 2019

    This page and a latter I received from Social Security say call 1-800-772-1213 to make an appointment. I called, waited for one hour and was told it is impossible to make an appointment at this office. What's going on?

  7. Apr 5, 2019

    To whom it may concern: I am planning to apply for an SSN. Do I need to schedule an appointment before going or I just drop in? Many thanks. Best regards

  8. Mar 7, 2019

    This page tell you to make an appointment to avoid long waiting times when you arrive. I am trying that only to find out that answering my phone call will take ONE hour. Just grab a student that can code and let him/her set up an on-line appointment making system! It is not that difficult.

  9. Sep 4, 2018

    Dear officer, I have applied my SSN card and get the receipt on Aug 16, 2018 in Social Security Administration in Redwood City, CA94063-1592. The receipt showed that I can have my card in about 2 weeks. Now, I still do not receive my card yet. I wonder is there something wrong?

  10. Aug 30, 2018

    i'm in agreement with anyone else. the hold time is horrible. Why not add an appointment program to your website, or have a recording that someone will call you back,in the order that you called in. get with the times!!

  11. Jul 6, 2018

    How hard is it to set up a program to make appts. on-line? I can book flights, hotels, dinners, everything except a Soc. Security office appt. Unbelievable. When I called I was told the next available clerk would be in one hour and 45 min. Really? My phone doesn't even hold a charge that long.

  12. Apr 7, 2016

    Incredible that it is not possible to make an appointment online! The only alternative is to wait 40 min. for an agent or try calling at a better time? Even the DMV has online appointments.

  13. Oct 24, 2014

    Hello I have a suggestion in regards to the receiving mailbox for reporting wages. I am working during the day and its not flexible as when I can drop off my reporting wages because the mailbox is inside the building. I suggest having a mailbox outside. Its more convenient for folks who want to drop off reporting documents. What other way can I also report my wages besides mailing or dropping off? Is there a fax where i can send to?



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Redwood City Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed



Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (888) 860-5582 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment form below.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

Closest Area Social Security Offices