Address

7880 Mission Grove Parkway South
Riverside, CA - 92508

Phone

(800) 772-1213

Fax

(951) 789-8056

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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25 Comments

  1. Mar 14, 2023

    The other day I was told to go into the social security office, the agent that I spoke to was very disrespectful hurtful and lied to me. I really need to talk to somebody higher up about the experience that I had that devastated me.

  2. Jan 29, 2022

    Dear Sirs, I am 66 years old and an ex-convict. I have not worked in 10 years. Are there SSI special programs that are designed to assist people in my circumstance?

  3. Nov 3, 2021

    Always had great service here, very helpful as well!

  4. Jul 14, 2021

    Hello, if available/ now allowable , how may I go about making an appointment to physically come into the office to process a name change? I’ve recently gotten married & need to chance my name. Thank you in advance.

  5. Jun 28, 2021

    I called over 7 days ago regarding of my income monthly income that I need for the house and authority.

  6. Jun 1, 2021

    I'm trying to get an appointment for card replacement, It was very difficult over the phone

  7. Mar 11, 2021

    I want to talk to someone to see if I qualify for disability benefits

  8. Mar 9, 2021

    I have been trying to get my son's first ssc and I'm on hold forever just to get hung up on. I need to get this done, how can I make an appointment online?

  9. Feb 24, 2021

    Tried to take care of a change of phone number for my 91 year old father. Was on hold for 30 minutes, a rep answered and seemed like she pretended she could not hear me and then call was lost.

  10. Feb 2, 2021

    I have called multiple times (800-772-1213). Put on hold multiple times and then hung up on before anyone answers. I wish to make an appointment.

  11. Jan 18, 2021

    I am trying to set up an appointment for my Sons first SSC. I’ve been trying for 6 months, no offices are open when I try to visit the branches and I have been trying to find the link for the apts with no luck. Please help!

  12. Dec 31, 2020

    What is needed to change my name after I got married? And where do I mail the papers too?

  13. Dec 21, 2020

    I need an emergency appointment because my spouse passed away. I need to apply for his benefit amount.

  14. Oct 19, 2020

    Have received calls from 'Social Security'. I believe it to be a scam. The number used to call me is 909-816-4691

  15. Oct 17, 2020

    Hi I'm trying 2 make a appointment how do I do that

  16. Sep 15, 2020

    Hay alguna forma de saber el número de seguro social de mi bebé antes de que me llegue la tarjeta?

  17. Jul 20, 2020

    I am currently homeless Need to make an appointment for my social security disability

  18. Jul 6, 2020

    Just want to know if yous got my application form for replacing my lost social security card . I’ve sent both my original documents, my passport and my birth certificate. So just want to make sure your admissions got it

  19. Jun 8, 2020

    The court granted me a name change. How do I transfer my social security to my new name? Do I have to come to your office or is the form that I fill out? Thank you.

  20. Jun 4, 2020

    How to apply for a lost and forgotten Social Security Number

  21. May 26, 2020

    I missed my telephone interview with judge last Tuesday morning, my phone was shut off without my knowledge What do I do to reschedule for another telephone interview from the judge?# 951.334.7196 thank you for your help in this matter.i am very unstable and balance is faltering rapidly. Starting to fall regularly in Apt and bus stops

  22. Apr 1, 2019

    I have an emergency situation and spent 7 hours in your office on Thursday and 4 on Friday. The manager of SSDI in the back behind the door said my benefits would be available on tues or wed. I am HIV posotive and detectible and have to get my meds. I called tbe 800 number and they do not show this. I called the Riversidw office and cannot get tbrough. Kurt

  23. Feb 21, 2019

    I am requesting a social security card.

  24. Aug 8, 2018

    To what address do I mail my form and documents for request of name change due to divorce?

  25. Jan 25, 2018

    Once again, as was my experience during my first encounter with this facility when I was helped by Ms. Orozco, I was assisted by a most cordial, receptive and knowledgeable Social Security representative during today's visit, whose name is Ms. Eubanks. She was as thorough and adept as any visitor seeking benefits, guidance or clarification could have possibly hoped for. She exhibited an appreciable level of patience, bolstered by a professional delivery that I wish were attributes I possessed. To say that she was courteous and skilled are borderline understatements, for there were no scenarios or variables that I could throw at her that she couldn't handle with the grace of an MLB shortstop, as she responded to each of my queries without pause or uncertainty. After conversing with several employees at the Riverside administration office over recent months, I can now state with utmost certainty that Ms. Eubanks is reflective of an entire staff of quality personnel who are genuinely dedicated to providing each one of us with their personal best, limited only by the confines of the agency's rules and guidelines. All that I ask of anyone who requires assistance from ANY Social Security office is to NOT make the same mistake that I have made in the past. Enter the facility with an open mind and good attitude, absent any predispositions or anticipations. I assure you, I can attest that I completely understand the anxiety, stress, bewilderment, and frustration associated with the events that lead us to seek their services. Be fair in your assessments as you depart the SSA, for regardless of whether or not you received the answers or decisions that you desired, the outcome is in no way the result of ineptitude or carelessness on behalf of the quality representative assigned to assist your needs. They may work for a 'bureau', but they are certainly NOT your stereotypical bureaucrats, whose demeanor is often described as cold and uncaring. Remember, SSA personnel are people just like you and me, who have good days and bad days in their personal lives, something we all can attest. Despite that truth, they remain unwavering in providing a greatly appreciated service, and though they are bound by sometimes abstract rules and restrictions, you can always be confident that you will receive their best performance, as they exhaust every tool in their arsenal as they strive to accommodate your needs. The best of luck to each of you visiting the administration, and to Ms. Eubanks and Ms. Orozco, as well as the entire SSA Riverside staff, please accept my sincerest appreciation for all that you do and helping us navigate a complex system. You may be overly criticized and underappreciated AT TIMES, but you will ALWAYS BE people of the highest caliber. ~ Paul D.



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Riverside Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits.

Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed



Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (800) 772-1213 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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User Questions & Answers

























Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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