****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The San Bernardino Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 331-7132 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
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I called the Social Security Office in San Bernardino City. The recording informed me that it would take about 15 minutes to speak to a representative. Okay, I waited. In the meantime the call went through the cycle to pick up the call, only to put me back on hold without ever speaking to a representative. That action happened about 6 or more times. I know that more than likely there will never be a response to my concern, but I too am someone’s mother, grandmother, and great-grandmother. I worked over three decades and paid into Social Security. We deserve to be treated with dignity and respect. You all have to do better.
I've just called three times in a row and been disconnected every time.
I know how to get my firts time Social Security Number, I am 48 yrs old from Philippines and I am now U.S.citizen, I am holder U.S. passport, sooner or later I will need a job to sustain my needs... What is the Requirements that you need?
What horrible service. This morning I phoned to conduct some minor 'business.' A recording said it would be an '8-minute wait.' or I could have a call back. So, I chose the call back. When SSA phoned and I said 'hello' the call was disconnected. In a frustrated state, I phoned SSA and chose to 'wait' with this call. The recording said it would be an 10-minute wait. That was an hour ago. When the music stopped the call was disconnected yet again. Nonetheless, if I make a mistake with some policy rule of SSA and Medicare I am charged money as a penalty. Why don't we charge SSA for their incompetence? I'm sorry to say this, but our tax dollars are wasted on such an incompetent organization and its staff. It is a disgraceful government organization. Imagine if business operated like SSA? Perhaps SSA should take lessons from successful businesses. What a mess!
WHEN A WIDOW CALLS YOU AND ASKS WHAT IS TO BE DONE REGARDING HER RECENTLY DECEASED HUSBAND AND YOU INSTRUCT HER TO TAKE PPWRK TO THE 'DROP OFF OFFICE' AND FAIL TWICE TO LET HER KNOW THE OFFICE IS CLOSED FOR ABSOLUTELY NO HOLIDAY OR REASON. THEN SHE GOES BACK ONE MORE TIME ONLY TO BE TOLD THE PPWRK NEEDS TO BE IN A SEALED ENVELOPE! ARE YOU KIDDING ME? WHY DID YOU NOT INSTRUCT HER THE FIRST TIME? FORTUNATE I WAS NOT WITH HER. EVERY ONE OF YOU SHOULD BE FIRED AND FIND AN REAL JOB. DESPICABLE WHAT YOU DO TO THE ELDERLY PEOPLE.
The workers in this office (San Bernardino) have a permanent chip on their shoulders. The people who work in this office act as if your an inconvenience for even contacting them. I hope I never have to deal with this office again. The people have extremely dry demeanor talk as if you are a common criminal, and don't enjoy their jobs very well. Maybe if you don't like dealing with the public, it's time to start seeking a job elsewhere.
I received a letter on 2 separate occasions for phone interviews and never received the calls from him- after each appointment dates and time I called the number listed in the letter to reach him but the extension listed shows my old case worker name.
I’m having difficulty getting through on the telephone to make a in person appointment for sign up for Medicare benefits! UGH
I applied for SS in over 1 month ago on line, and they said I wii receive my first check 11/01/2020, and I don’t have any thing Yet and today is 11/02/2020
How can I get a new social security card for a job That would like to hire me on Monday morning if I can order a card
I go to inovage for my primary Dr. And arrowhead ortho I need heart medicine blood pressure medicine medicine for back pain and have a hip replacement I also go for injection and am back in physical therapy i take two blood pressure pills
Relocated from California to Florida how do I transfer my daughters case I’m reporting a change of address.
The 800 number does not let you make appointments at the San Bernardino office. It says there is no local number to call for this office. There is another number which they do not tell you about, 866 331 7132. I called and was put on hold for 15 minutes and then disconected. Twice. I dialed an extension and left a voice message and have not received a return call. I am trying to set up a appt for my blind and disabled brother to obtain a replacement SS card. This is an example of very poor customer service. Mike Warren
Donde puedo hacer cita porque cuando voy está lloviendo y nos tienen afuera.
Wait to make an appointment 1:15 plus minutes. No link on the website to make an appointment.
called to see about wait time for an appointment I have scheduled in two weeks. Computer said they could not help me and hung up, so much for the personal touch. I remember when an actual person would answer the phone and be able to help you.