****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Silver Spring Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedFrom East and West: Take the Capital Beltway (I-495) to Exit 28a (New Hampshire Avenue Toward White Oak). Take a Left Turn at the Light on Powder Mill Road (By the Exxon) and Take Immediate Right After the Exxon to Enter the Building Parking Lot. from North: Travel South on New Hampshire Ave. the Building Will Be on Your Right and Is Across New Hampshire from the Hillandale Shopping Center.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 877-512-3848 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Wow! Where can I start first you walk in front desk security guys very rude, over 30-40 people in walking room only two windows open. It’s a nightmare. Very poor service
I was met by a very pleasant employee who organized a lengthy line of people waiting to be helped. The faces of the people in line spoke of uncertainty, anticipation, and likely an expectation of frustration from the complexities of administration. I hope that each of those folks in line found the patience and helpful assistance that I found. This office solved my needs and problems by demonstrating excellent team work, to find the particular expert on staff who could address my situation. It was expeditiously resolved. It is clear to me that the employees, federal employees, are doing their best. This office is understaffed, but that is not a local situation to be solved but a national one. I could not get through on the phone to schedule an appointment so I arrived early and joined the queue. And the person who helped me cared. She wanted to resolve my issue, and she did. These good folks need more assistance, not complaints for the wait or the phone call volume. Thanks to this crew.
I had a very positive experience calling the office. The person on the other end was the first social security person that understood my case (I worked for an international organization), and she resolved the matter professionally and courteously.
Very unprofessional security guard. Entertainment is not necessary at SSA office. ( left me with unpleasant feeling)
I just spoke with a person that hung up on me because I wanted to add someone to the call that’s been trying to reach the office but has had a difficult time getting through because they work and can’t sit on the phone for so long.
I just filed an official complaint with Senator of Maryland regarding the crazy treatment I received.
Finally the person answered and Explained very well.
The staff in this Social Security Silver Spring office is extremely rude and inefficient.
Trying to make an appointment for new social security card, took 7 hours and without success. It says 'all over representative are busy call later good bye'...Hangup. I kept on calling for almost 7 hours and every-time 'all over representative are busy call later good bye'...Hangup. Very disappointed.
Why is the local field office not answering calls? It's 2 pm. I need to send my passport in as an id but I will not do until I talk to someone. The phone not being answered is not a good sign. Who is in charge of this office anyway?
I sent my son's birth certificate with my passport to get his social security. I applied and called several times no response.
I sent my Employment Authorization card to get my child new social because the name was spell wrong and I did receive the social but I did not get my employment card back.
Called several times over 4 days because my new card has arrived but my proof documents have not. No one has answered.
I was sorely disappointed at the level of assistance from the Silver Spring Social Security office. The person I spoke with was borderline rude and definitely uncaring during the entire call. As she didn't quite get it when I stated now I see why people don't get the help they need. I am advocating for a young person who hasn't received their SSI benefits in almost 2 years and their mom has provided the requested documentation to the Silver Spring office on several occasions in person and continues to be told they don't have anything in his files. Finally right before Christmas we completed an Appeal and when I called the office today the rude representative informed that the appeal had not been assigned as of yet, since December 23, 2020. Totally unprofessional and unacceptable. When I asked the rep to check on the documents mom previously provided she would not oblige and stated it would be best to check on that once the Appeal was actually assigned to someone. I guess it was too much to take a few minutes to look into the system for this young man's documentation. Maybe we should start asking to have statistical data from organizations, and banks, etc. to give us that data before we do business with them. I think as a community we have to start writing our congressman and obtaining attorney as needed to be able to obtain the resources that I family members rightly deserve.
I need to apply for my daughter's social security, she is 6 months old, I tried online and was refused
I applied for disability benefits since January the social security sent me to see doctors and they have not given me an answer to date.
hello good day please are u open?
I need an appointment to discuss future benefits. I am retired from Civil Service Retirement System. I have 37 quarters now, and wonder if working part time is worth my time or if the Windfall Elimination will severely affect any SS benefits. Help!
The ability to contact a specific SSA office truly SUCKS BIG TIME. dialing the general number listed you get a five news update and then you are told the next available agents is 94 minutes away. Donald Trump could not call direct. Second I mailed an inquiry to the Silver Spring, MD office some thirty days ago in a self addressed envelope with a specific person as to their stamped on the front. No response as of yet. If one goes to the above listed office count on at least a one hour wait if not longer. With more and more people growing older by the day your service needs to improve---NOW. The Columbia, MD office closed as a result of an explosion and some one month later has yet to relocate. Get with it!!!!!!!!!!