****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Syracuse Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
THE OFFICE IS LOCATED AT 100 SOUTH CLINTON STREET, ON THE 4TH FLOOR OF THE JAMES HANLEY FEDERAL BLDG BETWEEN WASHINGTON AND WATER STREETS. IDENTIFICATION MUST BE PRESENTED TO BE ADMITTED TO THE FEDERAL BUILDING
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 755-4884 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I received my social security check and was startled that my payment was about a $330 reduction. I did some research and learned that there is very little that is permitted to be deducted from an SS payment. Being a lawyer and a Judge I knew that there was no legitimate deduction that could be made. After several calls that I tried with no success, I traveled to the beautiful multi-office at 100 South Clinton Street only to find one person inhabiting the space. She dismissed any acts by Social Security and directed me to the Internal Revenue Service. After a conversation with a representative of the IRS, I was told that I owed nothing to the IRS, and they suggested I check with the State Insurance office. I did and they advised me that there was nothing owed by me which would have permitted the State to lien my monthly payment. You tell me who is wrong? I will visit the Social Security office again.
Your phones are not working correctly. All phone messages cut off at the word fraud and take no voice or key pad commands. I have phone several numbers and many times with the same results today
I am very disappointed in this office. My husband was on SSD and passed away. I notified Social Security and spent over an hour on the telephone giving a lady all of my information to be told I would have another appointment. No call came through and I waited patiently in-line for over an hour to be told that the telephone number they had was incorrect. I then had to give the lady my information all over again, she kept apologizing. She placed me on hold and checked with the office in question who would be calling me and was told they were booking a couple of weeks ahead. That means I have been waiting to be interviewed for over 3 months. I know that you had my information as my husbands SSD payment was stopped. Now it looks like I wont be paid until the Summer. I am appalled at the Service. I have done everything I have been asked and get nowhere. I feel I am being given the runaround.
I was just on the phone with a representative in your Syracuse office discussing how you miscalculated the amount of my daughter's earnings by $500/month more than she actually makes. As the person was reviewing the file, and checking the numbers, I waited quietly, saying nothing, and she just hung up the phone! I mean, come on! I waited almost a half hour to talk to someone.
I stayed on hold for 40 minutes with occasional interruptions from an operator encouraging me to hold a little longer. Finally they just hung up telling me to call back later.
que documentos se necesitan para adjuntar a la aplicaciòn para recibir los beneficios ecónomicos por jubilaciòn de mi esposo ya fallecido.
Can't get through on the telephone. I called a 2nd office, and she threw me on dead air. (Utica NY)
I was approved, did everything they told me to, had my phone call interview receive letters telling me I was approved, however after all that including a phone call I spoke with someone at the Syracuse office that I would be receiving a check starting in the month of September 2021. I have not received anything. So I started calling and found out my worker who I need to talk to never answers her phone, so what do I do now six times I stayed on the phone for over 35 minutes, Hoping someone with an answer but they never do.
I've been trying to reach this office for MONTHS. They're discontinuing my son's payments due to not receiving paperwork that I have questions on how to fill out. I've left MULTIPLE voicemails to MULTIPLE PEOPLE without ANY RESPONSE... OTHER THAN THE DISCONTINUED notice. Every time I call to talk to someone other than his worker, the automated line HANGS UP ON ME! THIS IS SO UNFAIR!
We waited up to the 15 minute limit your recording gave, and then hung up. Just tried your other number to make an appointment and after the message, nothing but silence. I'm just trying to assist my wife in updating her SS account. She just got her citizenship a couple months ago, and her passport two weeks ago. We also tried the appointment number and that woman couldn't answer out question and then she disconnected the call.
I lost my social security card and I don't know my number how can I get a new one
I need a copy of my mother birth certificate. Do they help me with this?
My name is Marie Jackson and I lost my social security card and I need it for this new job please
I need an appointment to get a replacement social security card.
It would be nice to be able to set up an appt. online. The telephone wait is painful.
It would be so helpful to have a local number or Website to make an appn t. The wait on the phone is an hour or better
Can I apply for social security online?
I still have not received my replacement card and its almost been a month nor my original documentation!