Address

129 S Chelan Ave
Wenatchee, WA - 98801

Phone

(877) 669-3125

Fax

(833) 950-2620

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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17 Comments

  1. Jun 14, 2022

    Was told I could fax docs, waited 60 days. Called back then told had to come in or mail. This office is a disaster, admin needs to be replaced, get someone in there who can make sure proper training and info is correct. A few people need to be fired, long phone wait times.

  2. Jun 14, 2022

    I have been on hold for 27 minutes just to ask a question. I fear no one is really working here!

  3. Feb 7, 2022

    Been waiting two hours to talk to a representative after being disconnected twice and no one is answering

  4. Jan 27, 2022

    I applied online for retirement benefits, a week later I got a letter requesting additional information. It indicated I could mail, or bring them in as soon as possible. I really didn’t want to mail anything because of the risk of not getting my documents back so we went to the office. We were met at the door by security. He stated that it was by appointment only. I had tried calling the local number and got disconnected after 10 or 15 minutes on hold. I called the National number and was on hold for 30 minutes. That was why we decided to make the 1 hour 30 minute drive to the office. So sitting in the parking lot I decided to call the local number again, we were already here and had nothing to lose but time. After about 5 minutes on hold Leslie answered the call. She was awesome. After I explained the situation she called the office, she was working from home, and attempted to get the supervisor to take our documents to copy, 5 minutes maximum, and send us home. The supervisor was not happy and wanted us to come back another day. Reluctantly, after Leslie insisted, the office took my documents and copied them, less than 5 minutes and we headed home. Thank you Leslie. I give the office 1 star, and Leslie 5 stars for her dedication to customer service.

  5. Jan 18, 2022

    I have spent two days listening to the recording telling me I will speak to some 'as soon as I can.'

  6. Jul 22, 2021

    Can’t apply online for retirement, says I need to call for assistance, when I call, I get disconnected after a 20 minute wait. I’ve been calling everyday for a week.

  7. Jul 19, 2021

    What a horrible experience in helping me understand my son's benefits and steps needed taken..

  8. Dec 8, 2020

    I also submit my change of name paperwork two months ago. I have not heard anything nor have been able to get ahold of them. Looks like you were a month ahead of me- have you received any updates? I'm not sure how to proceed.

  9. Nov 9, 2020

    I submitted my change of name paperwork two months ago. I have not received any updates from them. I have been calling for the past month and after being on hold for 15 minutes or longer, the line just disconnects. Anybody have any advice? I know they received my application and documentation because I sent the mail certified and got my signed slip sent to me by the post office.

  10. Oct 26, 2020

    Need guidance to retirement for me and my husband. We will be reaching 62 within the next 6 months. Have some what - if questions.

  11. Oct 21, 2020

    Hello I been trying too make an appointment in Wenatchee office but they don’t answer.

  12. Oct 15, 2020

    I am trying to find out if the Wenatchee office on Yakima Street has reopened to see customers IN PERSON. I will call and make an appointment if this is true. The SSA site won’t answer this question unless I pay them $1.

  13. Feb 21, 2019

    What good is it to have a phone number that is not answered during normal business hours? I need to speak to someone to update my earnings information.

  14. Dec 27, 2018

    I tried the 800 number to settle my parents affairs. The first time the wait was over 3 hours, the second time 1 hour and 40 minutes and today 2 hours and 10 minutes. I visited the SS office in Wenatchee and got there before they opened. I didn't have to wait long but was told they would not accept a power of attorney which meant my visit was wasted! Twice I have called the local number (good luck in finding a local number) and after 20 rings there was no answer or answering machine. I am trying to make an appointment! There has to be a more efficient way to do business. I feel my tax payer money is being wasted on a broken system.

  15. Oct 10, 2018

    Social Security in all it's iterations and manifestations is the most incompetent, unbelievable, dark hole in Calcutta that I have ever had the misfortune of dealing with. I visited my local office twice to no avail! I get credit cards in the mail attempting to enroll me in a program I have NO desire to participate in. They lost my July S.S. payment and have yet to reimburse it after two months of waiting and two visits to my local Wenatchee office!!!!!!!!. A person could starve to death if they had to count on Social Security to move!! What a waste of tax payers money!!

  16. Dec 28, 2017

    It's is impossible to get through to an office to get an appointment. So I can quickly replace a card. It is urgent for me to do so!

  17. May 28, 2015

    Impossible to get through!!!! I don't have hours and hours to sit here trying. I just want to change my address. Are you kidding me?



Did you see a problem with this listing?

****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Wenatchee Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.


Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 669-3125 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question






User Questions & Answers













  1. Posted by User onThursday, October 15, 2020

    Their door was locked





Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.