****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The West Chester Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedLocation Directions: FROM NORTH OR SOUTH USING RT 202, TAKE THE PA ROUTE 3 EXIT FOR NEWTOWN SQUARE. AT THE 2ND TRAFFIC LIGHT, TURN LEFT INTO THE WEST GOSHEN TOWN CENTER (APPLEBEE'S AND SHOP RITE) AND MAKE FIRST LEFT. FOLLOW ROAD BEHIND APPLEBEE'S. BEAR LEFT AT THE STOP SIGN. OFFICE FACES WEST CHESTER PK. FROM THE EAST, TAKE PA ROUTE 3 TO THE WEST GOSHEN TOWN CENTER WHICH IS 3 MILES WEST OF RT 352. MAKE RIGHT TURN INTO SHOPPING CENTER AND FOLLOW DIRECTIONS ABOVE.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 888-306-3216 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Chester Social Security Office
Upper Darby Social Security Office
Upper Darby Social Security Office
Norristown Social Security Office
Pottstown Social Security Office
New Castle Social Security Office
Pottstown, PA Social Security Office
Elkton Social Security Office
Reading Social Security Office
I just spent over 30 minutes waiting on the phone trying to schedule an appointment, which is something I should be able to accomplish online while not having to waste what looks like now an hour out of my work day.
I have been trying to update my info for a couple months. I gave a new email address first, then attempted to update other info as I got it to no avail. I realize how important this is. Today I have a 2 hour wait on the phone. I’m diligently trying to update my info. I’ve not been well.
Hi i recently applied for a s.s.card thru your online and haven't received it yet.my social security card got stolen a few months and i reported and asked for a new one.
Tried to get online to see about a replacement social security card but online won’t go any farther after i put all my information in then click on enter and it won’t do nothing it’s froze
August 5, 2019; came to West Chester SS office to apply for benefits. Collecting benefits when my father, James A. Bryan apply for full SS benefits. Since I was under 18 and still in school; turning 18 on 11-19-19; my school completed the form of school compliance till June 2020. The form was sent to the SS office with the initials of the person on the envelope. When contacting SS; the form was questioned and his payments were pending. Plans to come to West Chester SS office to resolve the pending payments on 12-19-19. Thank you!
I & my wife need an appointment @ the West Chester Pa Soc. Sec office . She needs info on Medicare & I would like to reset my online Social Security password
Do I bring my amended W4V to your office or can I mail it?
Need a new SS card. Website says have to go to an office. Call the number, recording says to order card online. Wait an hour, get a call back and they say we don't do appointments for replacement cards. Does any of the hands know what the other hand is doing?
Waited over one hour and finally hung up.
Called to tell SS that I was cancelling an appointment and had to wait on the phone twenty minutes to get a human on the phone. Ridiculous.