****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Wilkes Barre Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Location Directions:
CORNER OF MARKET STREET AND NORTH WILKES-BARRE BLVD. STEGMAIER BUILDING
This Office is also a Social Security Hearing Office
Your local field office representative is available to take your call Monday through Friday from 8AM-4:30PM.
The Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Requests for reconsideration, hearings, and Appeals Council reviews should, in general, be requested through our network of local Social Security field offices.
SSI, SSDI Appeals:
Services the following Social Security Field Offices:
PENNSYLVANIA: Bloomsburg, East Stroudsburg, Hazleton, Pottsville, Scranton, Selinsgrove, Towanda, Wilkes-Barre, Williamsport
The Social Security Administration's (SSA) administrative appeals operation is one of the largest administrative judicial systems in the world. SSA issues more than half a million hearing and appeal dispositions each year. Under the Office of Hearings Operations (OHO), administrative law judges (ALJ) conduct hearings and issue decisions. Within the Office of Analytics, Review, and Oversight (OARO), the Appeals Council considers appeals from hearing decisions and acts as the final level of administrative review for the agency.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 686-9505 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Scranton Social Security Office
Hazleton Social Security Office
I received a letter,from SS asking if I'm working? Along with other questions. I'm afraid of scams asking any questions about myself or my disability!
Someone filled out unemployment under my name falsely, Im worried about my ss number being compromised. What do you recommend I do?
Your call Center keeps hanging up after keeping me on hold
I sent in a name change request and 5 weeks later I got my new ss card with the old name. Your solution is for me to do it again!
i need a replacement social security card... cwan i just come by to get one.
I want to tell you that i have not heard anything about my disability update report since i mailed it to social security office since February 2020. I didnt get a letter from them. I need to know what is going on.
Why am I three dollars short on my disability check?
I need my social security card because I lost it
I need a new socialsecretiy card Iost mine.
You guys are helpful I have a question
Need to speak to a rep and all I get every time is a Recording!!! Unacceptable that I can’t leave a msg.
SSA apparently doesn't read or reply to emails with regard to completed and returned 7162 forms to their office. I have returned both their original and 'Second Notice' forms, both registered with tracking numbers. I've E-mailed them several times to inform them also. Tracking shows them arriving and being signed for. So the 'lost in the mail' can be ruled out. I'm hoping the threat included in the forms, 'return within 45 days or your benefits may be discontinued' does not happen due to an in-house mail handling issue.
I submitted a Part B enrollment app to this office, any progress yet, need it bad
Please pick up your letter at the Post Office. I sent it with a tracking number and it has been there since Oct 29. Thanks.
Tried twice reaching SS Office via 800 # from Thailand & service is extremely poor ever by Federal Gov. Standards. First call on the line receiving useless info for 4 minutes, than put on hold for 30 minutes until my cell phone minutes expired. Second time not any better except wait was 45 minutes, never talked to individual before time expired again. $20 down the drain. Might consider there are folks overseas that need to contact you. 800# is not free outside USA.